Tag Archives: tools

Tools for Managing Small Business Admin. Summary from April 27, 2010

This week’s chat covered small business resources for payroll, hr administration, office management.

  • We’re on every Tuesday from 8-9 pm EST.  The next chat will be held on March 30, 2010.
  • You can read the instructions on how to participate here: http://sbbuzz.biz/instructions
  • Invite others to join in, help them get started.  We started this chat to facilitate conversation between small biz owners.
sbbuzz: Welcome to #sbbuzz, a Tweetchat for the next hour of small biz talking technology on Twitter. Join us! http://sbbuzz.biz/instructions
sbbuzz: Rules: 1)NO pitching till end 2)Be nice 3)Stay ON TOPIC! 4)Send ?s for group to me w/o hashtag 5)Use #sbbuzz in all messages 6)Have fun!
sbbuzz: Start off w/an INTRO: 1 message about you and your business and whatever else we need to know. #sbbuzz
lindadessau: Hi bee, thanks for hosting, hey everyone, I’m glad to be here! I help coaches write better content http://snipr.com/t1pw5 (intro for #sbbuzz
pmohara: Hi all! Pamela here from @batchblue and the host of #sbbuzz Let me know if you have any special requests of the DJ tonight
wvpmc: Hi bees – missed you all lately (Tues meetings) – Wendy from CT, I’ve been doing integrated marcom for >2 decades #sbbuzz
JodyPadarCPA: #sbbuzz Jody here a cpa
scoblitz: @sbbuzz Hi everyone – Scott Blitstein, Customer Experience with @batchblue, blogger, sr. procrastinator of lawn moving operations #sbbuzz
beanie72: Hey this is Adam, Blogging, twitter are my main focus #sbbuzz
sbbuzz: Tonight’s topic is small biz tools for the admin side of business management. Send me ?s you want discussed with the group #sbbuzz
stellel: Hi twitter friends! Christelle here, Customer Experience with @batchblue. #sbbuzz
sbbuzz: Q1 Do you manage your own payroll? What services/tools do you use? #sbbuzz
foodiegrl: Hi there! Liz J. again from @VR4SmallBiz – in addition to email marketing, I do our BtoB campaigns and BusDev outreach #sbbuzz
JodyPadarCPA: #sbbuzz Of course I do! I’m a cpa but I use saas software!
TheBottomRock: A small candle company, selling on @etsy, starting craft shows and hoping to expand #sbbuzz
pmohara: Gee, I was wondering that same thing on Twitter today and here it is the topic of tonight’s chat #sbbuzz #coincidenceor not
pmohara: Some suggestions I got: ADP, Netsuite, Intuit Payroll, Trinet, Administaff ANyone have experience w/these? #sbbuzz
finstoryteller: Joining #sbbuzz for a little while – Evening all!
JodyPadarCPA: #sbbuzz Intuit Online Payroll is the best/ FKA Paycycle. ADP and Administaff will charge you an arm and a leg.
scoblitz: @pmohara I reviewed Intuit Payroll back when it was PayCycle and it looked very good. #sbbuzz
pmohara: @JodyPadarCPA Interesting. Our CPA doesn’t do this. I’d been outsourcing to a payroll service, but too many egregious mistakes #sbbuzz
JodyPadarCPA: #sbbuzz Intuit online Payroll is great for Small business. As a CPA I can resell it but a lot of people can do it fine on their own.
sbbuzz: Q2 Do you provide staff benefits? Do you use a service to manage that? Any good online tools? #sbbuzz
JodyPadarCPA: #sbbuzz. People with more complicated payroll need help but if all you have is an IRA or health insurance you can do it yourself
JodyPadarCPA: #sbbuzz CPA’s in general are scared of payroll. Because most are not tech savy and don’t know the SAAS solutions that are out their
JodyPadarCPA: #sbbuzz I have a handful of hr consultant who I refer out. We can do simple plan (401k) in house.
stellel: The CPA we use for my husband’s business does payroll. #sbbuzz
JodyPadarCPA: #sbbuzz for me it the connection to my client that payroll brings…i am communicating with them all the time…
JodyPadarCPA: #sbbuzz better relationship payroll provides because of the constant interaction. Makes my clients “sticky”
pmohara: @JodyPadarCPA I’ll have to follow up with you to hear more – thanks for the info! #sbbuzz
sbbuzz: Q3 What part of your business operations do you outsource? What do you do yourself? #sbbuzz
JodyPadarCPA: #sbbuzz amazes me how many small business don’t
JodyPadarCPA: #sbbuzz I just recently started outsourcing my technical writing. It’s so much better
lindadessau: @JodyPadarCPA Funny, I was just going to say how I outsource my bookkeeping! #sbbuzz
lindadessau: @JodyPadarCPA (In case you don’t know me, the reason that’s funny is that I’m a content writer/editor) #sbbuzz
pmohara: Q3 We outsource legal, accounting, payroll & use virtual assistant for travel arrangements. #sbbuzz
JodyPadarCPA: @lindaedessau Love it you are a Ghostwriter! too funny. #sbbuzz
beanie72: Bookeeping at the moment #sbbuzz
JodyPadarCPA: #sbbuzz @lindaedesau Everybody thinks they can write. boy are they wrong. It’s amazing what a professional does. Who Knew?
pmohara: @beanie72 oh yes, and bookkeeping. Tough one to let go. I SO enjoyed doing it myself. 🙂 #sbbuzz
lindadessau: @JodyPadarCPA So true, so true. And my books would still be a mess if I hadn’t called in a pro. #sbbuzz
sbbuzz: Q4 Do you use a virtual assistant? What do you use them for? #sbbuzz
JodyPadarCPA: #sbbuzz Bookkeeping a good one to let go. Then it will get done. We don’t do any bookkeeping in my firm except my own. I make referals out
gregelwell: @sbbuzz I’m looking at doing strategic and generalist roles while outsourcing specialty functions. #sbbuzz
djbookkeeper: Better to join late than never! Just a suggestion:there are less expensive solutions for payroll than ADP. #sbbuzz
beanie72: @pmohara I had a Bernard form Black books type of system!! It had to be outsourced!!! LOL #sbbuzz
pmohara: We’ve used our virtual assistant for travel arrangements, event planning, writing, editing – she’s an @chelpixie of all trades #sbbuzz
JodyPadarCPA: #sbbuzz Who has a hard time letting go of anything?
wvpmc: @JodyPadarCPA raises her hand 🙂 #sbbuzz
sbbuzz: Q5 What operations tool or service has been the best timesaver for you? #sbbuzz
djbookkeeper: I’m very appreciative of Mozy, Dropbox, gotoassist and my dual monitors! They are all great time-savers. #sbbuzz
JodyPadarCPA: #sbbuzz For us it’s using gotomeeting or hosted solutions. We use portals for tax returns and document exchanges…
JodyPadarCPA: #sbbuzz Portals are great in theory but not every client is ready to use one.
AlaiaWilliams: @sbbuzz A5: I love Toodledo for keeping track of tasks. RescueTime helps me keep on track in terms of how I’m spending my time #sbbuzz
sbbuzz: @djbookkeeper Dropbox seems to come up frequently. What do you use it for? #sbbuzz
pmohara: @djbookkeeper Oops – everyone once in a while I forget to take off the bee mask. THat was me asking. #sbbuzz
sbbuzz: And now it is what we affectionately call Pitch Time. Please tell us a little about your business. #sbbuzz
sbbuzz: If you’d like a once-a-week e-mail reminder of #sbbuzz (including the topic) sign up at http://sbbuzz.net #sbbuzz
djbookkeeper: I use dropbox w/ some clients that have Quick Books & are uneasy w/ remote access. Easier than emailing files back and forth. #sbbuzz
JodyPadarCPA: #sbbuzz I’m CPA. We do Tax and QB consulting and Payroll. Would like to be your full service accounting solution. http://ow.ly/1DWKJ
sbbuzz: Thanks to everyone for joining in. A small but resourceful group tonight! We’ll get the #sbbuzz summary posted soon at http://sbbuzz.biz
lindadessau: Free readability checklist that is guaranteed to improve your writing http://snipr.com/mbys9 (my pitch on #sbbuzz
sbbuzz: #sbbuzz is a small business Twitter chat hosted each Tuesday night by the folks from @batchblue Come again soon!
lindadessau: @sbbuzz Thanks for hosting, thanks everyone! See you next time 🙂 #sbbuzz
djbookkeeper: I have By the Numbers Bookkeeping. I love to clean up messes by small business owners! Quick Books ProAdvisor #sbbuzz
pmohara: Pamela here from #sbbuzz host @batchblue We’re hiring RoR developers – help us spread the word! http://batchblue.com/jobs/
pmohara: @djbookkeeper Good to know. I used to man our QuickBooks, but unfortunately developed an allergy. 🙂 #sbbuzz
pmohara: Thanks everyone for the great advice tonight! Nice to focus on the admin side sometimes. #sbbuzz
wvpmc: Pitch: posting good articles on marketing and soc med from around the web at http://www.wvpmc.com/facebook.php #sbbuzz

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Building a better business blog. WordPress tips & tricks from @lamikey: Summary from April 13, 2010

This week’s #sbbuzz chat was hosted by the very talented Mikey Hougland, @lamikey. Topics included WordPress hosting, plugins, SEO, WordCamp and more.

  • We’re on every Tuesday from 8-9 pm EST.  The next chat will be held on March 30, 2010.
  • You can read the instructions on how to participate here: http://sbbuzz.biz/instructions
  • Invite others to join in, help them get started.  We started this chat to facilitate conversation between small biz owners.
sbbuzz: Welcome to #sbbuzz, a Tweetchat for the next hour of small biz talking technology on Twitter. Join us! http://sbbuzz.biz/instructions
sbbuzz: Rules: 1)NO pitching till end 2)Be nice 3)Stay ON TOPIC! 4)Send ?s for group to me w/o hashtag 5)Use #sbbuzz in all messages 6)Have fun!
sbbuzz: Start off w/an INTRO: 1 message about you and your business and whatever else we need to know. #sbbuzz
RisingStarIdeas: Participating in #sbbuzz, a Tweetchat for the next hour of small biz talking technology on Twitter. Join us! http://sbbuzz.biz/instructions
lamikey: Hi, I’m Mikey Hougland, designer at @batchblue and ready to dig into WordPress! #sbbuzz
TAPmktg: #sbbuzz – Hello All! Tap Online is a(n) #smb focused web design, development, and hosting firm with a special love for WordPress.
lindadessau: I help coaches & other small biz owners write quality online content for newsletters, blogs, etc. http://snipr.com/t1pw5 (Intro for #sbbuzz
ginabee: Good evening, buzzers! Gina here w/ WriteyTidy writing & content creation. Excited to hear Mikey’s pearls of WordPress wisdom! #sbbuzz
RisingStarIdeas: @lindadessau thanks its always a pleasure meeting people here and learning about some cool tech stuff. #sbbuzz
TraceyHolinka: Hi. I?m a web designr/developr @chaostoclarity. I use WordPress extensively but interested in what others do. #sbbuzz
RisingStarIdeas: hello tech gang! I Find cool free online tools to help small business owners save time and money. #sbbuzz
batchblue: Tonight’s #sbbuzz now starting – covering all things WordPress with a couple of hip designers! Come join us: http://bit.ly/9jZ1FP
SeeboldMarCom: hello all – I am a social media and marketing consultant to large and small biz, gov and npo’s. #sbbuzz
TAPmktg: @TraceyHolinka #sbbuzz: Gotta love WordPress! Such an accessible way to get clients communicating effectively online!
mriggen: @sbbuzz I’m Michelle Riggen-Ransom from @batchblue. I’m also president of the @lamikey fan club. And treasurer. #sbbuzz
sbbuzz: Tonight we have brilliant web designer @lamikey sharing WordPress tips & tricks. Send me any ?s you have for her or the group. #sbbuzz
scoblitz: @sbbuzz Intro: Scott Blitstein, blogger, thinker, go-to guy, and customer experience @batchblue. #sbbuzz
mhelfrich98: #sbbuzz @mhelfrich98 I’m Maureen Helfrich. Planning start-up small business with my husband @studentlifeguru my background is ID and ELEM
sbbuzz: @lamikey Great to have you here for the blogging bonanza. Everyone – feel free to jump in w/follow up questions, but stay on topic #sbbuzz
TraceyHolinka: @TAPmktg Agreed. I use Thesis as a framework. Great combo. #sbbuzz
selahsynergy: Greetings All. Susan here from Selah Synergy. Looking forward to learning tonight as I am going through a WP redesign 🙂 #sbbuzz
mriggen: @mhelfrich98 Hi Maureen – sounds exciting! you’ll have to tell us at pitch time what the new biz is 🙂 #sbbuzz
sbbuzz: Q1 How do you set up a WordPress site? How can you get your own look and feel #sbbuzz?
shipwire: #sbbuzz I just set one up for my personal domain and found the hosted WordPress Very easy. No google analytics though…
shipwire: I’m Nate Gilmore with Shipwire order fulfillment and I help man two WordPress blogs @sbbuzz #sbbuzz
lamikey: @sbbuzz Q1 set up: I recommend a self-hosted solution. There are a number of hosts that make WordPress installation a breeze. #sbbuzz
lamikey: @sbbuzz Q1: WordPress offers additional information on hosts and hosting requirements here: http://wordpress.org/hosting/ #sbbuzz
RisingStarIdeas: A1 true! With the right hosting company you can install wordpress with the click of a button #sbbuzz
michellegust: Q1: many hosts provide fantastico for easy setup of a self-hosted wordpress. #sbbuzz
lamikey: @sbbuzz Q1 look and feel can be customized by changing your theme. there are a number of free and premium themes available or… #sbbuzz
lamikey: @sbbuzz Q1 … you can work with a designer or developer to get a custom theme for your business. #sbbuzz
TraceyHolinka: A1: Bluehost is a great host for WordPress blogs/websites. Use them for most of my clients. http://www.bluehost.com/ #sbbuzz
TAPmktg: #sbbuzz – Make sure your designer knows the ins and outs of WP. No point in having a pretty WP site designed if it can’t be implemented!
sbbuzz: Q2 from @scoblitz How do you choose among the hundreds of different plugins available? What are your go-tos? #sbbuzz
RisingStarIdeas: A2: to me plugins are what makes WordPress the best tool around! #sbbuzz
lamikey: @sbbuzz Q2: Good question and also what I love about WordPress. There are new and better extensions coming out all the time! #sbbuzz
TAPmktg: #sbbuzz: Very carefully? Seriously, I’ve had many clients insist on overloading with plugins. Must prioritize plugins based on goals!
shipwire: Question options: 1. Best SEO extensions for WP? 2.extension for product tutorial like flow? (perhaps just screenshot mgmt) #sbbuzz
TAPmktg: #sbbuzz: Advanced Excerpt, Smart Youtube, various SEO plugins: Ultimate, Platinum, etc.
RisingStarIdeas: @TAPmktg good point. I can not find documented anywhere how many plugins are to many. Do you know? #sbbuzz
TAPmktg: @risingstarideas #sbbuzz: Just pay attention to page load times, that will give you an idea of “too many!”
JoeCascio: I’m an independent developer. And I have had sushi with @lamikey and @mriggen. So there. 🙂 #sbbuzz
lamikey: @sbbuzz Q2 my essentials: Akismet (preinstalled)-spam, All-in-One SEO, WordPress Database Backup. I opt to code some essentials … #sbbuzz
lindadessau: @TAPmktg I’ve noticed that some WP blogs and websites seem a bit slower to load. I didn’t realize it was the plug-ins! #sbbuzz
mriggen: @JoeCascio Good evening, Joe! #sbbuzz
JoeCascio: Most useful WP plugin? Search-Regex. Awesome!! #sbbuzz
lamikey: @sbbuzz Q2 over plugins such as Google Analytics. There definitely is such thing as too many plugins. #sbbuzz
michellegust: @lindadessau Not only can wp-plugins affect load time but also the host itself. #sbbuzz
stellel: #sbbuzz just read this article about “essential” plug-ins: http://bit.ly/9qbYqR Pretty interesting.
lindadessau: @michellegust Can you say more about that? #sbbuzz
sbbuzz: Q3 from @lindadessau Any comments about Typepad versus WordPress and why? #sbbuzz
TAPmktg: @lindadessau #sbbuzz: Too many javascript queries, etc (due to plugins) can slow it down. @michellegust: Very true! Get a good host!
lindadessau: Q3 Please don’t throw tomatoes at the Typepad girl – I’m trying to be open-minded! #sbbuzz
RisingStarIdeas: A2: WP plugins I love incldue: Google analytics, All-in-One SEO, TweetMeme Retweet Button #sbbuzz
michellegust: @lindadessau I’m still learning more about how host can affect site now that Google algo includes load time as well. #sbbuzz
CathyWebSavvyPR: Q2 Go to Plugins, poular est r listed. Askimet (anti spam, AlInOneSEO, Google Analytics, wpdatabasebckup, tweetmeme, add2any #sbbuzz
RisingStarIdeas: @lindadessau funny! no tomatoes I never used Typepad why do you like it? #sbbuzz
CathyWebSavvyPR: Q3 – I am bias as a WordPress girl, but it seems to be winning the war of keeping up w chages, strong pro themes, grt plugins #sbbuzz
RisingStarIdeas: @TAPmktg yes but I need a number range I dont’ want to wait until I break it to find out I have too many plugins #sbbuzz
lamikey: @sbbuzz Q3 Can I get a phone a friend? I haven’t looked at Typepad in probably 5 years. I’m sure a lot has changed. #sbbuzz
CathyWebSavvyPR: Sorry to be late – I’m a PR Pro of 20+ years, who has let her geek girl out of the closet to make tech easy 4 others #sbbuzz
scoblitz: @RisingStarIdeas hard to give that sort of number, some plugins use more resources than others – depends on “which” plugins you use. #sbbuzz
TAPmktg: #sbbuzz – I’ve never done dev for TypePad, but the WP platform & dev community has serious support in terms of extensibility. A good basis.
mhelfrich98: @sbbuzz Q2 over plugins such as Google Analytics. There definitely is such thing as too many plugins. #sbbuzz
lindadessau: @RisingStarIdeas It feels safer to be hosted; there is tech support; I don’t have to worry about upgrades, etc. it’s all handled. #sbbuzz
mhelfrich98: @sbbuzz Q2 my essentials: Akismet (preinstalled)-spam, All-in-One SEO, WordPress Database Backup. I opt to code some essentials … #sbbuzz
CathyWebSavvyPR: try ww.tweetchat.com plugn #sbbuzz – it adds it to your tweets automatically
RisingStarIdeas: @TAPmktg @scoblitz guess there no hard rule that says X amount is to many plugins #sbbuzz
lindadessau: @lamikey LOL, phone away. Fair enough – WP is what you know, so I understand it’s hard to answer. #sbbuzz
CathyWebSavvyPR: @SeeboldMarCom hey check out #SBBuzz – it’s on wordpress how to – NOW til 9pm ET tweetgrid link http://is.gd/brDho
RisingStarIdeas: @lindadessau does typepad point to your own domain name? WP has made it much easier to upgrade to the latest version. #sbbuzz
TraceyHolinka: @RisingStarIdeas You wan to be minimalist with plugins. Number to “break” also depends on theme–how good the code is. #sbbuzz
lamikey: @JoeCascio I would like to nominate Search-Regex for an “arse-saver of the year award”. #sbbuzz
RisingStarIdeas: @lindadessau but upgrading can be a chore if you have a ton of sites or hacked your template. #sbbuzz
sbbuzz: Q4 from @mhelfrich9 Can you use WP on own domain and have good SEO? What are good SEO techniques? #sbbuzz
TAPmktg: @RisingStarIdeas #sbbuzz: Very true! Less is more w/ plugins, though. Let your content be the key element!
CathyWebSavvyPR: yup @jerseymomma there are 2 WP google analytics plugins,1by that name & google analyticator. Thesis theme has a analytic s built-in #sbbuzz
lindadessau: @RisingStarIdeas You can map your Typepad site to your own domain pretty easily. And yes, the auto-upgrade plugins WP are very cool. #sbbuzz
CathyWebSavvyPR: Q4 yes, @mhelfrich9, WP has good SEO -just use a plugin like AllinOneSEO pack & be sure to change yr “permalinks” #sbbuzz
JoeCascio: @lamikey Exactly!! 🙂 I found out about it at WordCampBoston. Makes moving a site from a dev domain to production so easy. #sbbuzz
TAPmktg: #sbbuzz: Yes! Careful mgmt of meta tags via a good SEO plugin, elimination of duplicate content. A good dev will go a long way!
RisingStarIdeas: @scoblitz @TAPmktg @TraceyHolinka what are your “gotta have” plugins? #sbbuzz
CathyWebSavvyPR: Q4 @mhelfrich9 chg permalinks to include at least the%postname%, and use key-word rich headlines, not cutsie ones #sbbuzz
lamikey: @sbbuzz Absolutely! I’m a fan of All-in-One SEO, it automates things and simplifies the process for the SEO beginner. #sbbuzz
CathyWebSavvyPR: Q4 @mhelfrich9 – if not already discussed youse WordPress.ORG not .com on your own domain name/URL #sbbuzz
CathyWebSavvyPR: RT @lamikey: @sbbuzz Absolutely! I’m a fan of All-in-One SEO, it automates things & simplifies process for SEO beginners. [yes!] #sbbuzz
TAPmktg: @lamikey #sbbuzz: Agreed on “All-in-One” – Good for getting things rolling on your WP site!
ImAfterdotcom: On Twitter: sbbuzz: Q3 from @lindadessau Any comments about Typepad versus WordPress and why? #sbbuzz http://bit.ly/92QmJM
ImAfterdotcom: On Twitter: sbbuzz: Q1 How do you set up a WordPress site? How can you get your own look and feel #sbbuzz? http://bit.ly/cWuOPy
lamikey: @sbbuzz Q4 always remember that good content writing optimized for keywords is a must. meta tags alone won’t do it. #sbbuzz
CathyWebSavvyPR: premium themes like headway and thesis both include good SEO options built-in and clean code – helps Goog “like” sites #sbbuzz
CathyWebSavvyPR: @SeeboldMarCom glad you could make it! #sbbuzz
JoeCascio: #sbbuzz When it comes right down to it, SEO is pretty simple. All-in-one give you everything you need. Not rocket science, just diligence.
CathyWebSavvyPR: Q4 @lamikey agreed! content that blance targteed writing 4 yr audience, with good keywords goes a long way. keyword headlines 2 #sbbuzz
sbbuzz: Q5 from @TAPmktg What issues have folks had w/ WP, esp self-hosted, in terms of small business? #sbbuzz
lamikey: @TAPmktg I love it mostly because I’ve never had a problem training anyone to use it! #sbbuzz
CathyWebSavvyPR: Q4 what SEO means – is balancing writi good content 4 people w stuf behind the scenes that search engines like (headlines etc) #sbbuzz
scoblitz: @RisingStarIdeas some more obscure favorites of mine are WPaudio, CDN tools, and Mollom for anti-spam. #sbbuzz
TraceyHolinka: @RisingStarIdeas Broken Link Checker, Google XML Sitemaps, Subscribe To Comments, WP-CMS Post Control, Permalinks Moved Permanently #sbbuzz
mriggen: @sbbuzz Who’s been to WordCamp? Is it useful for newbies, or more for folks who use it a lot? #sbbuzz
CathyWebSavvyPR: Q5 @TAPmktg -what thype of issues? you can set up a blog so it doesn’t look like one #sbbuzz
RisingStarIdeas: @scoblitz @TraceyHolinka Nice WP plugin list thanks! #sbbuzz
CathyWebSavvyPR: @mriggen I am sure moste wordcamps, podcamps, blog camps are great inexpensive unconferences – I started in @podcampphily ’07 #sbbuzz
stellel: #sbbuzz @mriggen I went to WordCamp Boston. There was something for everyone. Really affordable & fun, too!
CathyWebSavvyPR: Q5 @TAPmktg – What a blog dows, with a strong strategy behind it, is allow a smallbiz to showcase their knowledge in a helpful way #sbbuzz
lamikey: @sbbuzz Q5 One problem I’ve had when working w/ clients and small, independent hosts is clarifying who is responsible for updates. #sbbuzz
TraceyHolinka: @RisingStarIdeas Make sure plugins fit your needs. Don’t leave them installed if they don’t. Will slow your blog/website down. #sbbuzz
JoeCascio: WordCamp TOTALLY worth it for newbies. In fact, especially for newbies, just for the people you meet who can help you. #sbbuzz
TAPmktg: #sbbuzz: Many clients are reluctant to “relegate” to WP, when it is a seriously good basis for a site or blog. Anyone in that boat?
CathyWebSavvyPR: @TAPmktg Got it- my clients have seen their WP blog posts get indexed by Google the next day. w/in 1 month front page 4 keywrd #sbbuzz
lamikey: @sbbuzz Q5 fortunately WordPress has become even easier to update to an earlier version. #sbbuzz
CathyWebSavvyPR: @TAPmktg have had one client’s blog have a pagerank of 4 within 6 months (although she is blogging 2/wk & active in Social media) #sbbuzz
FloridaSunSales: @JoeCascio Hoping we get some great bloggers coming to #REBCORL to share with some hungry newbies. #sbbuzz
bradfordshimp: Q5 – Once you get used to the interface, updating WP is easy. Can even do it from Microsoft Word. #sbbuzz
CathyWebSavvyPR: #ChatTIp: mark with star or favorite the tweets of those you found useful & follow them or add 2 a list #sbbuzz
shipwire: #sbbuzz @sbbuzz on the WordPress e-commerce front. There are new plugins. @shopplugin looks well supported. I’ve also seen WP Commerce
sbbuzz: @lamikey Q6 Introduce the cute pooch! 🙂 #sbbuzz
TraceyHolinka: @TAPmktg Putting many of my clients website into WP/Thesis. Most are okay once I explain the benefits. #sbbuzz
mriggen: @sbbuzz Thanks all from WordCamp feedback! Here’s link FYI for folks: http://central.wordcamp.org/ #sbbuzz
RisingStarIdeas: @lamikey awww what a QT! #sbbuzz
bradfordshimp: @TraceyHolinka There has to be a plug in for that!! #sbbuzz
shipwire: @sbbuzz Thx all #sbbuzz http://www.shipwire.com: ecommerce product fulfillment in the U.S., Canada and UK. WordPress integrations too:)
sbbuzz: THanks so much to @lamikey @scoutsprout and everyone for so many great tips tonight! Great discussion. #sbbuzz
lindadessau: @scoutsprout Nice to meet you, and happy birthday! My @chyna_greyound used to tweet. Sadly, she passed away last month. #sbbuzz
TAPmktg: #sbbuzz: My first week here! Looking forward to next week! Thanks for the idea @shipwire. I’ll look into it.
bradfordshimp: Oh, btw, anyone know a good place to find WP plug in designers? Have a few ideas I would like to discuss. #sbbuzz
CathyWebSavvyPR: Small biz need 2 put strategy behind blogging; ID yr audience, write content 2 meet their “pain points”/needs #sbbuzz
Steve_McIntyre: What are the WP lover’s opinion of Joomla? #sbbuzz
sbbuzz: Thanks to everyone for all the great discussion! We’ll get the #sbbuzz summary posted on the site soon at http://sbbuzz.biz
RisingStarIdeas: Visit 101FreeTools.com Your Small Business Toolbox FREE articles, tips, tools & more Follow one of the best best small biz resources #sbbuzz
sbbuzz: If you’d like a once-a-week e-mail reminder of #sbbuzz (including the topic) sign up at http://sbbuzz.net #sbbuzz
bradfordshimp: @sbbuzz You send the summary in the email, right? Trying to make sure I remember to check this one out. #sbbuzz
lamikey: @TAPmktg I haven’t had a problem convincing a client to use WP in a long time. So many great, robust examples and so easy to learn. #sbbuzz
TraceyHolinka: @Steve_McIntyre Joomla is okay for big sites but WP is great for small site & is easier to use. #sbbuzz
sbbuzz: #sbbuzz is a small business Twitter chat hosted each Tuesday night by the folks from @batchblue Come again soon!
lindadessau: @sbbuzz Thanks @lamikey, the bee and everyone! Now take a break from being brilliant: http://www.aweber.com/b/26hSn (pitch time on # #sbbuzz
RisingStarIdeas: @Steve_McIntyre I switch from Joomla to WP. I find WP much easier and way more plugin and theme options #sbbuzz
selahsynergy: Great show tonight. Learned a lot! Pitch: Strategic innovation partner to small business. Find me at http://www.selahsynergy.com. #sbbuzz
mriggen: @sbbuzz Thanks all! I’m with @batchblue, makers of BatchBook Social CRM & other stuff for small biz. Happy birthday @scoutsprout! #sbbuzz
bradfordshimp: The only reason to use Joomla is because you already do. #sbbuzz
pmohara: Hi all – Pamela the #sbbuzz moderator here. Having Tweetdeck probs tonight, so just joined in as the bee. AWESOME discussion.
TraceyHolinka: Great chat. @chaostoclarity helps small biz & freelancers use social networking/media & the Web to grow their biz #chaostoclarity #sbbuzz
scoblitz: @sbbuzz Great chat tonight – thanks @lamikey for the tips! And Happy Birthday @scoutsprout! Can dogs eat donut cake? #sbbuzz
bradfordshimp: Pitch: I host a podcast for small business at AllBizAnswers.com. If you have something to say about small biz, let me know. #sbbuzz
scoblitz: @bradfordshimp even then I would have trouble recommending it… #sbbuzz
lindadessau: @bradfordshimp I wonder if that’s partially true for me and Typepad – I’m SO afraid of the migration nightmare. #sbbuzz
lamikey: @sbbuzz Thanks for letting me chat with you all. Excited to see the great things you all are doing with WordPress! #sbbuzz
stellel: #sbbuzz Happy birthday @scoutsprout! Gonna need a donut cake! Bone shaped?
bradfordshimp: @scoblitz It always seemed too complicated. #sbbuzz
michellegust: Pitch: My company is Mid Columbia Webs which specializes in implementing WordPress for small businesses. Local Search focused. #sbbuzz
Steve_McIntyre: @bradfordshimp the more CMS I know inside and out, the better. #sbbuzz
bradfordshimp: @lindadessau That is a tough one, migration. Glad I got it right in the first place 😉 #sbbuzz
mriggen: @sbbuzz Oh also, come vote on what should be our new contact icon! The robots are taking over… http://bit.ly/9dE9Ga #sbbuzz
bradfordshimp: @lindadessau But really, if it is meeting your needs for your site, I wouldn’t change. #sbbuzz
CathyWebSavvyPR: @scoutsprout Happy Birthday to You, Happy Birthday to You, Happy Birthday to You, Happy Birthday to You {les than140 chars!] #sbbuzz
TraceyHolinka: @lindadessau Agree with @bradfordshimp . If it meets your needs then you don’t need to change. #sbbuzz
lindadessau: @bradfordshimp The jury is still out on that! Thanks for your thoughts. #sbbuzz
scoblitz: @lindadessau Typepad is a fine platform, don’t be in a rush to change if what you have works. WP is good but it’s also well hyped. #sbbuzz
CathyWebSavvyPR: Great chat @lamikey. I’m a PR pro who helps people promote their biz: setting up wordpress sites & blog/SM strategy 2 full PRplans #sbbuzz

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Filed under marketing, small business, web design

Website Development for Small Businesses: Summary from April 6, 2010

This week #sbbuzz members discussed how they handle Website Development for their small businesses. The discussion included development tools, time management and site analytics. Read on for the web development buzz!

  • We’re on every Tuesday from 8-9 pm EST.  The next chat will be held on March 30, 2010.
  • You can read the instructions on how to participate here: http://sbbuzz.biz/instructions
  • Invite others to join in, help them get started.  We started this chat to facilitate conversation between small biz owners.
sbbuzz: Welcome to #sbbuzz, a Tweetchat for the next hour of small biz talking technology on Twitter. Join us! http://sbbuzz.biz/instructions
sbbuzz: Rules: 1)NO pitching till end 2)Be nice 3)Stay ON TOPIC! 4)Send ?s for group to me w/o hashtag 5)Use #sbbuzz in all messages 6)Have fun!
samuraivt: Planning or participating in #sbbuzz chat tonight…Before LOST starts. Tonight’s topic is website development for small biz.
sbbuzz: Start off w/an INTRO: 1 message about you and your business and whatever else we need to know. #sbbuzz
cjservia: Business protection services – Lighthouse Continuiity Partners, LLC #sbbuzz
bradfordshimp: Hi again folks. I love small business. I write about and for SMB and design sites and write content for SMB sites. #sbbuzz
BeckyMcCray: Hi, Becky from Oklahoma. Cattle rancher and entrepreneur. Playing in both @#agchat and #sbbuzz tonight. 🙂
ginabee: Good evening, everyone! Gina w/ WriteyTidy writing services/content creation here. #sbbuzz
lindadessau: Hi everyone, I’m glad to be here! I help coaches with their content marketing at http://tinyurl.com/ydw9p6y (intro for #sbbuzz)
theflaggagency: Hi Chuck, Cruise consultant and writer from Canton, GA #sbbuzz
scoblitz: @sbbuzz Hi Everyone – Glad to be back! Scott from @batchblue, blogger, go-to guy, eater of ice cream. #sbbuzz
lindadessau: @theflaggagency Oooo, I think Chuck should host the next meeting at HIS workplace! #sbbuzz
pmohara: Hi all – Pamela here once again from @batchblue and official moderator of #sbbuzz Nice to see so many familiar (and a few new) faces!
helpbusinesses: Hey All, Jacqueline Global business manager to small businesses helping start, manage & run their companies http://www.businesspipeline.com #sbbuzz
Patrysha: @sbbuzz Patrysha Korchinski, speaker, author, marketer, publicist, mom 🙂 #sbbuzz
samuraivt: Hello #sbbuzz I’m Anthony, we provide marketing tools including virtual tours, websites, and consulting. Also a certified Hubspot partner.
sbbuzz: Tonight’s topic is website development and maintenance. Send me ?s you want discussed with the group #sbbuzz
jencrutch: Hi All – Jennifer from Gather Arts Organizing in Indiana #sbbuzz #sbbuzz
sbbuzz: Q1 What do you use your business website for? #sbbuzz
JodyPadarCPA: #sbbuzz Hey…Jody a cpa from chicago
st8creative: Hi There #sbbuzz I am Carol with ST8 Creative Solutions that provides great websites and internet Marketing #sbbuzz
mriggen: @sbbuzz Hi I’m Michelle Riggen-Rasome from @batchblue, makers of BatchBook social CRM. #sbbuzz
BeckyMcCray: Q1 #sbbuzz My liquor store website is info only – no ordering allowed. All my biz websites include blogs to share info with customers.
lindadessau: Q1 I use my website to tell the story of how I help clients with content marketing, and what’s possible for them if they do it well. #sbbuzz
ginabee: Q1 – Advertising & making my portfolio available. Also contact info. #sbbuzz
pmohara: @BeckyMcCray I hope you accidentally answer some #agchat questions here. We need some good dirt. 😛 #sbbuzz
Patrysha: @sbbuzz My goal is to attract clients, some days all it seems to do is attract dust and spammers #sbbuzz
JodyPadarCPA: #sbbuzz seems like a “brochure” trying to make it “social”
BeckyMcCray: @pmohara I can provide manure, too, if needed. #agchat #sbbuzz
cjservia: Q1 #sbbuzz Mine is for sharing information and general marketing at this time. May offer products specifically later.
bradfordshimp: Q1 – To share useful information and to attract visits and convert those visits into leads. #sbbuzz
samuraivt: A Q1 Our website showcases our work and generates leads for our business. #sbbuzz
theflaggagency: Q1: Our bus website is to inform clients on everything from cruise wear to suppliers to destination info. Never had sale from it. #sbbuzz
st8creative: @Q1 Showcase our portfolio and get customers to get ask for a quote #sbbuzz
scoblitz: @sbbuzz Q1- a virtual business card – a place for people to learn more about me. #sbbuzz
lamikey: @sbbuzz Hi I’m Mikey Hougland designer from @batchblue, makers of BatchBook social CRM. #sbbuzz
jencrutch: Q1: easy contact, before&after, blog w/2x wk updates #sbbuzz
mriggen: @sbbuzz Q1 We use batchblue.com to help folks find out more about our product, our company & of course, sign up for an account! #sbbuzz
Patrysha: @sbbuzz Of course, that’s mostly because I don’t spend the time on my own site the way I would like to #sbbuzz
bradfordshimp: I think a small biz website needs to work – which usually means either attracting new prospects or educating current ones. #sbbuzz
BeckyMcCray: Q1 #sbbuzz How many of us are guilty of working on clients, and neglecting our own websites??
samuraivt: #sbbuzz Surprised more ppl aren’t mentioning lead generation as a top reason they use their website for.
st8creative: I think a small biz website need to be one of its main marketing tool #sbbuzz
mriggen: @sbbuzz Q1 @bradfordshimp makes a good point: what *should* a small biz website do? #sbbuzz
Patrysha: @BeckyMcCray Yup that would totally describe me…thier sites are always more fun to work with… #sbbuzz
lamikey: @sbbuzz Q1- a place for small business to learn how to better utilize their contacts to grow their business w/ our software. #sbbuzz
JodyPadarCPA: know what i want…not creative enough to get there and limited by “canned” site #sbbuzz
jencrutch: Q1 it can take ppl many contacts/education before they’ll allow me to come into home. website can be one. #sbbuzz
bradfordshimp: @BeckyMcCray Hmm, the cardinal sin. I am trying to get better and improving my site first, using it as a testing ground. #sbbuzz
scoblitz: @samuraivt my business site isn’t designed for lead generation but rather lead education. #sbbuzz
bradfordshimp: Wrote a post on this. A small biz website should be useful – http://tinyurl.com/yf4bynx #sbbuzz
bradfordshimp: @scoblitz But does it also convert those leads after it educates them? #sbbuzz
ginabee: @scoblitz Nice way to put it! That goes along w/ your whole philosophy of client empowerment. #sbbuzz
michellegust: Q1: Guilty. Client’s websites always take priority over my own. #sbbuzz
st8creative: education makes better and long lasting leads #sbbuzz
samuraivt: @scoblitz Education is important, and can be one good goal, but once they are educated what would you hope they do? #sbbuzz
CathyWebSavvyPR: @sbbuzz I use my website as a homebase to provide useful info 4 clients/prospects 2help them decide 2 hire me (+ Tw, LI, FB) #sbbuzz
bradfordshimp: I am kind of on a crusade, as a web guy focused on small biz, to see just how useful sites can be for small biz. #sbbuzz
samuraivt: @scoblitz @mriggen even said “& of course, sign up for an account!” That is a good measurable goal. #sbbuzz
sbbuzz: Q2 What tools do you use to maintain your web site? Blog site, Google sites, CMS, other? #sbbuzz
Patrysha: @samuraivt To my mind that is what attracting clients means…lead generation, part of the package #sbbuzz
JodyPadarCPA: #sbbuzz I want to make mine a “summer” home. Where clients can come and be comfortable with interactive exchanges of files
cjservia: Q2 #sbbuzz I use Joomla with additional plugins including vTiger CRM. Still learning the tools and how to use them to generate leads.
CathyWebSavvyPR: belated intro – 20 yr PR pro integrating Social media into the marketing mix 2 get results 4 clients #sbbuzz
scoblitz: @bradfordshimp @samuraivt conversion is important, and should be better – but goal wasn’t to generate new leads. #sbbuzz
lindadessau: Q2 I’m a Typepad girl (I know, not as popular as WordPress) for my blog and several websites. I’ve also used Google Sites & Weebly. #sbbuzz
Patrysha: @JodyPadarCPA You’d be surprised what you can accomplish with just a little time if you do want to tackle it yourself #sbbuzz
jencrutch: Q2 using WordPress for my biz site #sbbuzz
jpwint: #sbbuzz MODx modxcms.com . Awesome and easy to extend.
CathyWebSavvyPR: Q2 I use WordPress.org to run my blog-based website with the Thesis premium them, also use aedway them 4 client sites #sbbuzz
BeckyMcCray: Q2. #SBBuzz I’m still a happy Blogger user. The new design tools are vastly improved.
bradfordshimp: Q2 – HUGE fan of WordPress. Currently using the Headway theme to manage both of my main sites. #sbbuzz
lamikey: @sbbuzz Q2- Radiant CMS, WordPress, Google Analytics #sbbuzz
michellegust: Q2: WordPress. Use for developing clients sites as well. #sbbuzz
samuraivt: @scoblitz Leads or some sort of conversion…thanks for the clarification…tough to say it all in 140 characters..#sbbuzz
st8creative: Q2- Rss feeds, blogs blog posts or else – as long as up to date #sbbuzz
jencrutch: Q2 I have a personal blog on Blogger and it’s so much more intuitive for me. #sbbuzz
ginabee: Q2 – WordPress seemed the best choice for a quick, attractive site that was customizable enough & fit my needs. #sbbuzz
samuraivt: A Q2 WordPress and Joomla are the main CMS’s we use for our sites and our clients’ sites. #sbbuzz
scoblitz: @samuraivt @mriggen is a master – I learn something every day from her. #sbbuzz
bradfordshimp: @scoblitz Right, but I think we should be sending leads to an amazing marketing tool that will seal the deal. We could all do better #sbbuzz
CathyWebSavvyPR: @JodyPadarCPA cool _ I LOVE that description of a use for a business website #sbbuzz
JodyPadarCPA: #sbbuzz that why I’m here need to learn about all this website stuff myself
Patrysha: @sbbuzz Q2 WordPress girl here, used to do everything in Dreamweaver…still can in a pinch, have used Joomla for clients… #sbbuzz
st8creative: @ ginabee wordpress is a favorite around here too! #sbbuzz
bradfordshimp: For those looking to self-design, I suggest Artisteer for WP themes, Homestead for full sites, but also like Squarespace. #sbbuzz
scoblitz: @sbbuzz Q2: Usually Drupal or WordPress although Squarespace is becoming a new favorite. #sbbuzz
michellegust: @bradfordshimp Yep, artisteer is good but lots of very nice premium wp themes if only doing one site. #sbbuzz
mriggen: @scoblitz Gah you are too kind! I owe much to @lamikey. She’s the (wo)man behind the curtain 🙂 #sbbuzz
bradfordshimp: The flexibility of WordPress and the great plug ins make it a real winner for me. #sbbuzz
JodyPadarCPA: @CathyWebSavvyPR #sbbuzz I want my clients so comfortable they never want to leave me…starts with my website
bradfordshimp: @michellegust True, unless you are like me and like to rearrange the furniture frequently, so to speak #sbbuzz
GLHancock: Q2 Dreamweaver and Blogger until the end of this month. I have two sites used to provide info for writers, attract editing clients #sbbuzz
bradfordshimp: I used to run my Poetry website on Homestead. I changed the look completely every month. Loved the flexibility. #sbbuzz
sbbuzz: Q3 Who does maintenance of your site (design, content and development)? How do you find time? #sbbuzz
lindadessau: Q3 I’ve been maintaining my sites myself (though someone else designed) but am now handing it over to a virtual assistant (HOORAY!). #sbbuzz
bradfordshimp: Q3 – I maintain my own and provide content management for clients. I recommend Small Biz to get some help in this area. #sbbuzz
CathyWebSavvyPR: Q4 Id do the site maintenance. SOmetimes I get so busy working on client strategies & sites, thatI neglect my own. #sbbuzz
JodyPadarCPA: #sbbuzz Problem with most sm bus website is that they are sterile…think of a waiting room how do you want it to be
st8creative: Q3 – Our Creative Director and Marketing specialist – no they don’t have enough time #sbbuzz
bradfordshimp: A biz owner may have time to blog once a week, for instance. Hire someone to fill in the gaps to make the blog more effective. #sbbuzz
GLHancock: Q3 Me, myself & I make/take the time. Not always timely, tho. My 2nd site is/was for writers’ websites sales. Nonprofit! #sbbuzz
scoblitz: @sbbuzz Q3 @ginabee is my content queen but I do the maintenance. I am due for a redesign. #sbbuzz
CathyWebSavvyPR: Q3b do have WordPress gurus & designer peeps who I go to when I need more thant I can do. I’m tech savvy, but know my limits #sbbuzz
ginabee: Q3 – I provide content (I’d better – I’m a writer!) I had LOTS of input on design but for maintenance, well, I know a guy 😉 #sbbuzz
lindadessau: That’s one of the best lessons I internalized from #wtlead in March – for me, the tech stuff is a distraction from my creative work. #sbbuzz
cjservia: Q3 #sbbuzz I do. Hard 2 find time some times, but I work it out. I’ve tried 2 make it so simple that I have no excuse not 2 keep it updated.
st8creative: – They are too busy doing it for our lovely small business clients 🙂 #sbbuzz
jpwint: Agree with @JodyPadarCPA. Most small business sites are like a waiting room with a year old copy of Time magazine #sbbuzz
theflaggagency: Q3 a Company called Primero has a package called Webtreepro. It allows for pushed locked and editable content for franchise owners #sbbuzz
samuraivt: We do our own site maintenance. When we find the time it is through self discipline and by measuring to see what we can improve. #sbbuzz
CathyWebSavvyPR: @bradfordshimp Q3 agreed – akso you can offer guest posts to folks to branch out for your site. #sbbuzz
jencrutch: I update blog 2X wk and before/after page 1X wk. #sbbuzz
mriggen: @sbbuzz Q3 We’re lucky to have an in-house designer @lamikey who is WordPress guru but I do most of content & try to use our CMS. #sbbuzz
GLHancock: @lindadessau Interesting — I find the tech stuff immensely creative! #sbbuzz
pmohara: Q3 Our communications director (@mriggen) & designer (@lamikey) do all maintenance. They do jam sessions once a week & crank #sbbuzz
bradfordshimp: @CathyWebSavvyPR Indeed, that is a good move. #sbbuzz
CathyWebSavvyPR: @GLHancock Me too – I guess it’m my inner geek coming out of the closet; but tech is kind of like a way more fun jigsaw puzzle #sbbuzz
mriggen: @pmohara We’re at my house jamming tonight in fact! And doing sbbuzz and drinking wine (shhh…don’t tell the boss 😉 #sbbuzz
lindadessau: @GLHancock Oh me, too, and I love it, but it’s not my core work. I get it out of my system doing two websites for causes I love. #sbbuzz
JodyPadarCPA: will be hiring for major redesign but need to find an easy way for me to keep it real. #sbbuzz
lamikey: @sbbuzz Q3 @mriggen does the writing, I add the jazz hands. time? I’d like to find some more of that! #sbbuzz
bradfordshimp: I just started using Word to publish my blog posts. It really is as easy as writing a document, so anyone can do it, even biz owners #sbbuzz
bradfordshimp: @JodyPadarCPA You just need an easy way to add your own content and a designer who knows how to listen. #sbbuzz
CathyWebSavvyPR: @lamikey WRNING bad pun Alert: spare time – what’s that – when Uhave extra herbs n spices in the kitchen (get it -spare Thyme) groan #sbbuzz
BeckyMcCray: Q3. #sbbuzz Do all my own website maintenance on Blogger. But it’s easy enough I can delegate to most anyone.
GLHancock: Being your own site designer and content provider is the best of all worlds! Activates & satisfies both sides of the brain. #sbbuzz
JodyPadarCPA: @bradfordshrimp exactly.nobody cares about tech tax stuff. they need a place to exchange with me #sbbuzz
bradfordshimp: @CathyWebSavvyPR That WAS a groaner! Probably works better verbally – lol. #sbbuzz
mriggen: Kristina Halvorson (@halvorson) is amazing source for info about content strategy & writerly stuff. http://www.braintraffic.com/ #sbbuzz
michellegust: There are even blackberry & iphone apps so you can publish content to wordpress. blogging on the go! #sbbuzz
bradfordshimp: @JodyPadarCPA Its Shimp, btw. What you need to do is find out what customers care about that relates in some way to the biz. #sbbuzz
st8creative: maybe some project management @bradfordshimp You just need an easy way to add your own content and a designer who knows how to listen #sbbuzz
sbbuzz: Q4 How often do you update your site? Any tips for keeping content fresh? #sbbuzz
CathyWebSavvyPR: #Chat Tip: hit the star button and favorite people with interesting content – go back later & follow/add 2 lists #sbbuzz
jpwint: Q4 Make a production calendar. That is one useful carry over the newspaper world. A calendar forces you to find a reason to publish #sbbuzz
JodyPadarCPA: @bradfordshimp sorry about the shrimp! #sbbuzz
Patrysha: @CathyWebSavvyPR At least you warned us first…lol #sbbuzz
BeckyMcCray: Q4. #sbbuzz I post to my sites whenever I have a new story to tell or something useful to share with customers.
CathyWebSavvyPR: @bradfordshimp no ist’s pretty bad verbally too (the typos don’t help) – but I love the oppty for PUNishment. #sbbuzz
st8creative: usually depends on the industry. Tip = get help ! #sbbuzz
GLHancock: Q4 If you front your site with a blog (and blog frequently) that takes care of the “fresh” factor. #sbbuzz
bradfordshimp: Q4 – Daily. Looking to increase that for AllBizAnswers.com. Need regular experts and writers to help out. #sbbuzz
CathyWebSavvyPR: Q4 – need 2 do more, but need to put up a featurebox – every time I go to chage my current (old) post, it converts a client 4 me #sbbuzz
scoblitz: @sbbuzz I love contributing regularly to the @batchblue blog. My own site doesn’t get updated often enough though. #sbbuzz
bradfordshimp: @JodyPadarCPA No problem, common mistake. Just ask anyone here! #sbbuzz
mriggen: @sbuzz Q4 We update marcomm site when we have new features/partners to announce. We *try* to update blog 2-3 times a week. #sbbuzz
CathyWebSavvyPR: Q4: fresh content ideas – guest blog posts, roundups of important articles, answer your client’s core pain points #sbbuzz
JodyPadarCPA: So clients will be coming to my site daily/weekly to exchange doc…what do i give them “a cheesecake recipe” #sbbuzz
BeckyMcCray: Q4. #sbbuzz if you use other tools like Delicious or Flickr, use their widgets to add fresh updates to your website, too.
Patrysha: @sbbuzz Depends on the week…fresh content goes to my email list more often than to the website #sbbuzz
lindadessau: Q4 I aim to blog twice a week & there’s a RSS feed of my blog on every page of my website. #sbbuzz
ginabee: Q4 Mine only needs updating when info changes. I don’t have a biz blog yet so when there’s something new to say, I’ll say it. #sbbuzz
CathyWebSavvyPR: Q4 Fresh content ideas – create an editorial calendar, ID client pain points, hit 1/wk – PR, Social Media, Blogging, strategy #sbbuzz
bradfordshimp: @CathyWebSavvyPR Ahh, the pun within the pun! #sbbuzz
GLHancock: When you add a new page or file to your site, update your sitemap files and notify search engines that use them. #sbbuzz
mriggen: @sbbuzz oh man, this is the BEST from @chrisbrogan for blog post ideas. Oldie but goodie (not him, the post 🙂 http://bit.ly/Sr8N #sbbuzz
MediaCollective: Q4 we recommend our dev clients to post quality info vs frequency filler of no value #sbbuzz
CathyWebSavvyPR: @ginabee let’s get you up & runign with a business blog by the enf=d of the month – thy realy can help educae & convert clients #sbbuzz
theflaggagency: Q4 Website updated regularly at the corporate level. I try to blog twice a week or daily when on a cruise or other trip. #sbbuzz
CathyWebSavvyPR: @bradfordshimp I will say that second one IS good,and is my favorite pun. Thx 4 opty 2 use it! #sbbuzz
sbbuzz: Q5 What aspect of site development/maintenance would you like to learn more about? #sbbuzz
JoeCrockett: Good evening folks. Hope you don’t mind me dropping in late in the convo #SBBuzz
cjdub: Q4 I try to add general industry-related blurbs in my area of work at least daily and then more specific “my voice” posts weekly #sbbuzz
GLHancock: @MediaCollective Quality rules! #sbbuzz
cjservia: Q5 #sbbuzz – RSS Feeds, Mailing Lists.
ginabee: @CathyWebSavvyPR A biz blog is my next step…too busy to implement it right now, though. #sbbuzz
CathyWebSavvyPR: Q5 I’d like 2 know more about tweaking the look & feel of WordPress sites – Thesis & Headway themes do it…but I’d like 2 know more #sbbuzz
jpwint: Q5 Heard a cool speech from Cisco about dynamic content for customer segments. How can small biz do that? That’s what I want to know #sbbuzz
CathyWebSavvyPR: @JoeCrockett welcome! #sbbuzz
JodyPadarCPA: #sbbuzz how do you have time for all this content without “buying” it
MediaCollective: Q4: keep content fresh, RSS is your best friend, twitter fav’s for the week & trends = relevent idea fodder #sbbuzz
GLHancock: Q4 Just remembered my Twitters show up on my blog page, too. So it is updated as frequently as I tweet. #sbbuzz
CathyWebSavvyPR: @ginabee What you can do during your few quite moments – is begin 2 build yr blogging strategy, structrue, goals. #sbbuzz
bradfordshimp: Q5 – Would like to improve coding skills, but that might take me into software dev, apps, plug ins, etc. #sbbuzz
cjdub: Q5 – I’m trying to develop better platform integration across all my social touchpoints with my site. #sbbuzz
jpwint: @JodyPadarCPA “time for content without buying it” And how do you know how much content you need to achieve your objectives? #sbbuzz
BeckyMcCray: @ActiveIngreds Howdy! #sbbuzz
cjdub: Q5 – …without going too generic. I don’t want my site to have the same social toolbar you see everywhere (not that that’s bad) #sbbuzz
ActiveIngreds: @BeckyMcCray thank you! #sbbuzz
CathyWebSavvyPR: @jpwint Small biz can create an editorial calendar – after IDing their audience segments – write info targeting each aud. needs #sbbuzz
BeckyMcCray: Q5. #sbbuzz I’m always learning more about WordPress and integrating with other services. I hate it, but I’m learning. 😀
jpwint: @bradfordshimp Why do you want to improve you coding skills? I had the same though, then decided to leverage to others instead #sbbuzz
st8creative: Q5- better ways of integration #sbbuzz
JodyPadarCPA: @jpwint No idea…I know nobody reads the content I have now. #sbbuzz
scoblitz: @sbbuzz Q5 I’m actually learning to let the experts be experts and getting away from the design type work. #sbbuzz
CathyWebSavvyPR: @cjdub yes – connecting the social media dots can be a great business development tool #sbbuzz
lamikey: @sbbuzz Q5 we’re currently tackling analytics. better tracking conversions and traffic would help w/ content strategy. #sbbuzz
bradfordshimp: @jpwint Its the nerd in me. But you are right, and I am afraid it will only lead to distraction. #sbbuzz
sbbuzz: Sorry for the folks just joining – but we are nearing the end. It’s now Pitch TIme – tell us more about your business #sbbuzz
michellegust: @JodyPadarCPA Are you sure they aren’t reading? Do you have any analytics software implemented? #sbbuzz
jpwint: @cjdub Have you seen the toolbar at @marketingprofs MarketingProfs.com? #sbbuzz
GLHancock: @lamikey Analytics is probably the final tool I need to perfect, too. What are you using? #sbbuzz
CathyWebSavvyPR: @JodyPadarCPA s you’ve checked your google analytics and no one is reading your site. hard 2 belive – we can help! 😉 #sbbuzz
ginabee: Q5 I simply want to continue learning a bit here & a bit there about it all so I’m not so reliant on my go-to guy. He’s so $$$! 😉 #sbbuzz
ActiveIngreds: @sbbuzz does the chat go until 10pm? #sbbuzz
Patrysha: @sbbuzz I’d like to learn more about the pyschology of navigation, colour -plus other things to increase conversions #sbbuzz
michellegust: Analytics can also provide other ideas for content. #sbbuzz
YourGoToGuy: I dabble in WordPress small biz sites, membership sites, and email campaigns with a storytelling approach. #sbbuzz
cjdub: Dang, missed out on a bit tonight. I’ll have to go back and read over the discussion. Good chat, though – Thanks folks! #sbbuzz
pmohara: @ActiveIngreds Welcome! Q5 What aspect of site development/maintenance would you like to learn more about? #sbbuzz
cjservia: We help businesses prepare alternative management plans. Preparation is key to survival, and written plans are key to preparation. #sbbuzz
bradfordshimp: http://broadrivercreative.com helps small biz tell their story and connect with customers via website and online marketing. #sbbuzz
JodyPadarCPA: @CathyWebSavvyPR Actually, tons of people are..but i don’t know how to do analytics hence why I’m going to prof redo. #sbbuzz
ActiveIngreds: @pmohara thanks so much! #sbbuzz
GLHancock: Pitch: writing/editing/publishing guide at writers-edge.info and sometimes designing website for writers at hancockwebsites.com #sbbuzz
familyfoodie: @sbbuzz Thank you all the great info tonight! For us newbies, it is sooo helpful #sbbuzz
st8creative: we are webdesign and online marketing agency. 360o. degree online presence managed with us. #sbbuzz
sbbuzz: @ActiveIngreds No, sorry. We only go until 9. We’ll be posting a summary of the chat very soon at http://sbbuzz.biz #sbbuzz
theflaggagency: @sbbuzz We R fee based cruise consultants who specialize in selecting, marketing and administering cruises for groups of all sizes. #sbbuzz
ActiveIngreds: A5 – how to have a built in SM platform within my site #sbbuzz
Patrysha: @sbbuzz Pitch – Join me for coffee starting next week on http://bit.ly/cz0fTT #sbbuzz
BeckyMcCray: Wow! #sbbuzz went extra fast tonight! My businesses: tourismcurrents.com, liquor store, cattle, grant writing, and speaking. beckymccray.com
cjservia: Thanks #sbbuzz. Always great to learn through everyone’s experiences here. See you next Tuesday!
bradfordshimp: If you are looking to extend your brand, I am looking for experts and writers at ABA, maybe even offering some residual income. @ me #sbbuzz
cjdub: I own @mediabelle, a content and marketing strategy services company focused on small and medium sized biz. contentandstrategy.com #sbbuzz
sbbuzz: If you’d like a once-a-week e-mail reminder of #sbbuzz (including the topic) sign up at http://sbbuzz.net #sbbuzz
GLHancock: @sbbuzz How can you prevent us from lingering and chatting among ourselves? #sbbuzz
lindadessau: I’m standing up for the quality of your content! Read more at: http://bit.ly/content-creation-manifesto – thanks for the chat, all! #sbbuzz
ginabee: Pitcheroo: http://www.writeytidy.com provides compelling content so you can do what YOU do best. #sbbuzz
ActiveIngreds: @Patrysha cute idea #sbbuzz
mriggen: @Patrysha Josh Porter @bokardo is my favotire writer/designer on those topics. He’s at http://bokardo.com/ #sbbuzz
sbbuzz: #sbbuzz is a small business Twitter chat hosted each Tuesday night by the folks from @batchblue Come again soon!
lamikey: @GLHancock I use Google Analytics for most of our tracking. SEO moz offers some great tools as well. #sbbuzz
JodyPadarCPA: If you need help with your taxes 🙂 #sbbuzz
bradfordshimp: @GLHancock You know, I have often wondered about that. Thought of starting and “after chat” #sbbuzz
CathyWebSavvyPR: Q5 Wordpres.org tip: if you do NOTHING else, please change yr permalinks 2 include at least the postname – Much better SEO #sbbuzz
scoblitz: @sbbuzz wow – time flew this week. Great chat everyone! #sbbuzz
michellegust: Pitch: Small Business web design utilizing wordpress. #sbbuzz
ActiveIngreds: I partner with organizations needing assistance in marketing, strategy, & innovation – am on LinkedIn too #sbbuzz
scoblitz: @lamikey I’m a sucker for the Spy feature in Clicky. #sbbuzz
mriggen: @sbbuzz I’m Michelle with @batchblue. We make software for small business owners and run thesmallbusinessweb.com. Bye all! #sbbuzz
st8creative: thank you everybody! got some interesting info! if you need some help in building your presence online http://www.st8.la 🙂 #sbbuzz
sbbuzz: Thanks to everyone for all the great discussion! We’ll get the #sbbuzz summary posted on the site soon at http://sbbuzz.biz
CathyWebSavvyPR: #sbbuzz pitch: 20 yr PR pro helping clients integrate blogging & ocial media into their marketing strategy ( I make tech easy)
BlogLuvr29: Check out my new blog post Marketing Tips http://bit.ly/cNrvnj #sbbuzz
pmohara: High fast ball: Pamela here from @batchblue – the host of this increasingly educational chat. Thanks to you all! #sbbuzz

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Filed under marketing, small business, tools, Uncategorized, web design

Small Business, Finance Tools: Summary from March 2nd, 2010

This week’s @sbbuzz chat focused on money management tools for small businesses.

  • We’re on every Tuesday from 8-9 pm EST.  The next chat will be held on March 9th, 2010.
  • You can read the instructions on how to participate here: http://sbbuzz.biz/instructions
  • Invite others to join in, help them get started.  We started this chat to facilitate conversation between small biz owners.
sbbuzz: Welcome to #sbbuzz, a Tweetchat for the next hour of small biz talking technology on Twitter. Join us! http://sbbuzz.biz/instructions
sbbuzz: Rules: 1)NO pitching till end 2)Be nice 3)Stay ON TOPIC! 4)Send ?s for group to me w/o hashtag 5)Use #sbbuzz in all messages 6)Have fun!
sbbuzz: Start off w/an INTRO: 1 message about you and your business and whatever else we need to know. #sbbuzz
lindadessau: Good evening, all! I help coaches and other small biz owners write content for newsletters and blogs. Great to be here at #sbbuzz
ginabee: Good evening, Friends! Gina w/ WriteyTidy.com writing/content creation here. Looking forward to learning about $ tools w/ you! #sbbuzz
RisingStarIdeas: Find cool free online tools to help you save time & money. I do the work so you don’t have to! free tools, ideas, tips & reviews #sbbuzz
tinafalasca: Hi – I’m from Columbus, OH – doing video & internet marketing for local business owners from content creation to posting it all over #sbbuzz
lindadessau: Last week was such a whirlwind, I still haven’t caught my breath! #sbbuzz
finstoryteller: I’m a financial storyteller amongst other things incl. a CMA, ACMA, Toastmaster… #sbbuzz
bradfordshimp: Hi everyone, Brad here. I focus on helping small businesses with advice and websites designed to work. #sbbuzz
scoblitz: @sbbuzz Hi everyone! Scott Blitstein here – owner of eSeMBe and one of the Customer Experience superheroes at @batchblue. #sbbuzz
pmohara: Hi all – Pamela here from @batchblue and the moderator of #sbbuzz. Nice to be back in the bee seat. 🙂
bradfordshimp: @finstoryteller I love you already! What a great tagline, “financial storyteller.” #sbbuzz
DianaEnnen: Hi, I do publicity and marketing and have authored books on becoming a virtual assistant #sbbuzz
helpbusinesses: Hi it’s Jacqueline: Business Manager helping to manage, run and grow businesses #sbbuzz
myscreenshare: Hello! Steph here! Looking forward to #sbbuzz
finstoryteller: @bradfordshimp thanks 🙂 I should also say I’m in Vancouver, BC and I help orgs tell their story with numbers 😉 (sorry 2 msgs) #sbbuzz
MECKids: This is Nikhil Bonthapally, Network Coordinator at MECKids.com (Health and Fitness Program for Tweens). #sbbuzz
sbbuzz: Tonight’s topic is tools for managing your money (invoicing, billing, budgeting). DM me ?s you want discussed with the group #sbbuzz
mriggen: @sbbuzz Hi all. Michelle from @batchblue. We make software for small businesses. #sbbuzz
helpbusinesses: Q1: Quickbooks just love the overall program for financial management of any business #sbbuzz
rongraham1: OK. http://claritystrategic.com/ is my company, helping navigate complexity is my business, and plenty of oxygen reaches my head. 🙂 #sbbuzz
finstoryteller: @sbbuzz Q1. Freshbooks – I met the founder a while back, he was inspirational for small biz #sbbuzz
bradfordshimp: Q1 – I use Freshbooks for my new business. Love it because it is very easy, simple. #sbbuzz
JulieDAloiso: Julie D’Aloiso here from SpiderCat Marketing – I help businesses use Social Media to market themselves – this is my 2nd week here at #sbbuzz
helpbusinesses: Q1: Quickbooks is easy to use and easy to setup I think. #sbbuzz
RisingStarIdeas: I blogged last week about this very topic my fav is fresh books #sbbuzz
bradfordshimp: Q1 – Use Quickbooks online pretty regularly for a client. It is much more robust and good for more established businesses. #sbbuzz
myscreenshare: @bradfordshimp I just heard about Freshbooks for the first time last week! #sbbuzz
lindadessau: Q1 I use Freshbooks for invoicing – likes: online invoicing, easy integration w/ PayPal, I can track my hours & subcontractor hours #sbbuzz
cpcllerret: Hello, its Terrence in the Merchant Services industry helping small businesses get the right merchant account. #sbbuzz
bradfordshimp: @finstoryteller One of the great things about the new web, being able to meet some of these smart business owners. #sbbuzz
myscreenshare: @bradfordshimp What is it that you like about Freshbooks? #sbbuzz
bradfordshimp: @myscreenshare Nice, have you checked it out yet? #sbbuzz
scoblitz: @sbbuzz Q1 I use Cashboard – it works like I do and is priced nicely. #sbbuzz
mriggen: @sbbuzz We use @freshbooks as well. @freshbooks can you hear us? #sbbuzz
bradfordshimp: @myscreenshare Freshbooks gets you right to what matters, the invoice. You can get one out to a new client quickly, via email / mail #sbbuzz
lindadessau: Q1 Freshbook dislikes: No easy way to handle deposits against future billing, also I’ve had some challenges with GST via PayPal #sbbuzz
JoelByronBarker: I used to use #zoho for invoicing, but have recently switched to #freshbooks and really like it #sbbuzz
finstoryteller: @bradfordshimp agreed. One day maybe @mriggen will make it over to the West. Be good to see @batchblue in YVR #sbbuzz
pmohara: Q1 We started with Quickbooks, but found it too confusing. Now use Freshbooks- easy & automated recurring billing. #sbbuzz
bradfordshimp: Freshbooks is just one of those companies that get it, like Mailchimp and our own dear leader’s Batchbook. #sbbuzz
myscreenshare: @bradfordshimp I have not checked it out, you know how it takes 3-4 exposures… LOL #sbbuzz
bradfordshimp: @lindadessau Right, if you want to get into detailed books, I suggest Qbooks. Much more in depth. #sbbuzz
DianaEnnen: I use quickbooks too. For my billing I use cellcharge so I can process credit cards via phone. #sbbuzz
RisingStarIdeas: Q1: I compared Freshbooks to AMX new tool AcceptPay discovered you get more with free Paypal than AcceptPay #sbbuzz
MECKids: After reading about #freshbooks , I think we will give it a try for sure. #sbbuzz
myscreenshare: @DianaEnnen Ooohh, Cellcharge, great tip! #sbbuzz
scoblitz: @sbbuzz Q1 I used to use Freshbooks but it got to be too much deleting clients to fit my plan limits. #sbbuzz
finstoryteller: I would suggest Clarity Accounting instead of quickbooks – I think @dobesv works for them #sbbuzz
bradfordshimp: @myscreenshare It is so true. This chat should count for all of them though. You can set up a few free clients to give it a test run #sbbuzz
myscreenshare: @bradfordshimp Can you explain more about Mailchimp? #sbbuzz
lindadessau: Q1 My bookkeeper keeps my books in QuickBooks. I keep my personal records in http://www.youneedabudget.com from @jessemecham #sbbuzz
RisingStarIdeas: I love free tools and Freshbooks’ free version is not limited in features #sbbuzz
sbbuzz: Q2 What do you use to handle bill paying? Online or offline tools? Why? #sbbuzz
bradfordshimp: @DianaEnnen Do you use that because you are often in different locations when you want to accept payment? #sbbuzz
MECKids: @myscreenshare MailChimp is a email marketing service. I heard really good reviews about it though. #sbbuzz
MECKids: RT @RisingStarIdeas: I love free tools and Freshbooks free version is not limited in features #sbbuzz
bradfordshimp: @scoblitz What did you switch to? #sbbuzz
finstoryteller: @sbbuzz Q2. Every effort made to pay electronically, i.e. paypal. If a big corporate send them a check, buys a couple of days 🙂 #sbbuzz
myscreenshare: @MECKids Is mailchimp something like constant contacts? #sbbuzz
tinafalasca: RT @RisingStarIdeas: I love free tools and Freshbooks free version is not limited in features #sbbuzz
DianaEnnen: @bradfordshimp I do. I do a lot of speaking too and sell my books while I’m doing it. It allows me to accept credit cards. #sbbuzz
bradfordshimp: @myscreenshare Ha, you are getting me on my soapbox! Mailchimp is the company you must use for your email newsletter. #sbbuzz
marinel: RT @sbbuzz: Q2 What do you use to handle bill paying? Online or offline tools? Why? #sbbuzz
MECKids: @myscreenshare Yes. But with more features. #sbbuzz
bradfordshimp: @lindadessau Do you use Qbooks online? That way you would have easy access to your records if someone else keeps them for you. #sbbuzz
DianaEnnen: @bradfordshimp I use it back at the office too. #sbbuzz
tinafalasca: @bradfordshimp – how is Mailchimp better or different than Aweber? #sbbuzz
BeckyMcCray: @sbbuzz Q2 My local small town banks actually offer great online bill pay. Huge time saver! #sbbuzz
pmohara: Q2 I do all bill paying through our online banking. Have also tried Bill.com and liked it, but haven’t made the full switch, yet. #sbbuzz
scoblitz: @bradfordshimp I use @cashboard now – http://www.getcashboard.com/ #sbbuzz
lindadessau: @bradfordshimp Yes, we have that set up. It’s helpful (though not foolproof – a couple of times I couldn’t get in) #sbbuzz
bradfordshimp: Q2 – I pay online when I can and if it is easy to do so. However, I still like paper bills (so I can remember to pay them). #sbbuzz
RisingStarIdeas: Q2: Paypal cause what good is a digital invoice if the client can pay upon receipt!? Most small biz need to keep the cash flowing #sbbuzz
lindadessau: Q2 Most services I use do recurring billing via credit card or PayPal. Otherwise I pay bills online through my bank. #sbbuzz
marinel: Q2: I’m not a #smallbiz owner, but am planning in the future..somewhere down the line. I am an advocate for online payments. #sbbuzz
DianaEnnen: I pay most of my bills online. Can’t remember the last time I wrote a check. #sbbuzz
bradfordshimp: @DianaEnnen That makes a lot of sense. I bought a book from a speaker and had to write down my info. Not keen on that. #sbbuzz
scoblitz: @sbbuzz My bank offers great online bill pay but most services I use are recurring credit card things. #sbbuzz
pmohara: Q2 Advantage of electronic bill paying is being able to assign categories at time of payment & reconcile budget instantly #sbbuzz
tinafalasca: Q2. Use Paytrust.com for most online billpaying needs. Keeps copies of all my bills for me. #sbbuzz
bradfordshimp: @tinafalasca Well, there is the name, for starters. Haven’t used Aweber, but MailChimp is just plain fun and easy. #sbbuzz
myscreenshare: BIG advocate of online bill pay… can’t imagine life without it! #sbbuzz
bradfordshimp: For those interested in free, Mailchimp has a great free, full-feature package to get you started. One of my favorite vendors. #sbbuzz
scoblitz: @pmohara I get categorization and such through @outright / @expensify #sbbuzz
DianaEnnen: @bradfordshimp Exactly! Also, I get to know if the transaction goes though. It’s amazing how many times it’s denied. #sbbuzz
lindadessau: @pmohara Where are you tracking your categories? #sbbuzz
blueskylocal: Q2, Most of our bills are paid online via reoccuring subscriptions… plan to try out Noca Pay in the future tho to pay team members #sbbuzz
bradfordshimp: @myscreenshare No, I just love talking about my favorite companies. I’m a fan of them like some people are of Lost. #sbbuzz
mriggen: @sbbuzz Q2 (kind of) Anyone tried Square? https://squareup.com/ #sbbuzz
MECKids: Being a network coordinator doesn’t help to talk when finances come in place. #sbbuzz
lindadessau: @bradfordshimp You’re what they call a customer evangelist 🙂 #sbbuzz
DianaEnnen: Plus with online bill pay, it goes through so much quicker for those months you need a little extra time. #sbbuzz
pmohara: @lindadessau it’s part of our bank’s online system. I can create categories with the invoice and it remembers them #sbbuzz
RisingStarIdeas: @mriggen square looks cool but it freaks me out. Still don’t trust people not to store my info for later use #sbbuzz
scoblitz: @mriggen I love the concept but only a small % is from credit cards. #sbbuzz
lindadessau: @pmohara That’s great – I do that with http://www.youneedabudget.com and of course for my biz in Quickbooks. #sbbuzz
blueskylocal: Q2 we also just use standard online bill paying from our bank, really simple, love it #sbbuzz
mriggen: @RisingStarIdeas @scoblitz I think it’s one of those people will be slow to adopt it things. Super userful but scary for folks. #sbbuzz
eastofprov: @mriggen I’ve been trying to get on the beta for use over at @visualpost #sbbuzz
sbbuzz: Q3 What do you use to manage your budget? Why? #sbbuzz
cjservia: I have a hard time using Quickbooks. Maybe I just don’t understand it #sbbuzz
RisingStarIdeas: @lindadessau I was using Qbooks but it was just too much. I will check out http://www.youneedabudget.com do they have a free version #sbbuzz
MECKids: @RisingStarIdeas Free trial for 7 days. #youneedabudget.com #sbbuzz
lindadessau: @RisingStarIdeas YNAB has a lot of free resources but there is a one-time cost for the actual tool. Not very much, though. #sbbuzz
bradfordshimp: @cjservia I had an expert explain a few things to me, and it opened up a lot of Qbooks potential. #sbbuzz
mriggen: @eastofprov Put @tsondermann on the case! That guy has betas for everything. He’s the alpha of betas. #sbbuzz
blueskylocal: Anyone use Mint.com for tracking spending / budgeting in their business?? #sbbuzz
pmohara: @scoblitz Hey – I’ve heard of them. Funny, you forget to look in your own backweb sometimes. #sbbuzz
finstoryteller: @sbbuzz Q3: A lot of the time a spreadsheet is a good tool for budgeting – lots of flexibility, besides budgeting is a behaivour … #sbbuzz
lindadessau: Q3 Whoops, jumped the gun. To manage my budget (personal) I use http://www.youneedabudget.com #sbbuzz
bradfordshimp: Q3 – Right now, my checkbook. At various times I have used spreadsheets and online tools. #sbbuzz
lindadessau: @MECKids Thanks, didn’t remember that! I loved the idea so much when I 1st discovered it, I bought right away! #sbbuzz
sueyoungmedia: I find the best way to run my biz: Do what I enjoy & am good at (not Quickbks!) & delegate the rest. #sbbuzz #GIFB
marinel: @blueskylocal Q3 I tried to use Mint.com personally, but didn’t keep up w/ it..although i did get alerts when funds were low =) #sbbuzz
RisingStarIdeas: @marinel Thanks! They should increase that to at least 30 days. Geez you need time to play around w/things b4 u can tell u like it #sbbuzz
bradfordshimp: @sueyoungmedia Sound advice. #sbbuzz
pmohara: @RisingStarIdeas I agree on Quickbooks. I like handling the ins & outs online, then use a simple spreadsheet to see net results. #sbbuzz
RisingStarIdeas: @sueyoungmedia AGREE but I need to get better at delegating. Sometimes its hard to let go. #sbbuzz
bradfordshimp: Moneytrackin.com. That is one site I have used on and off to stay on top of my budget. Easy to set up and use. #sbbuzz
MECKids: I think Qbooks is complex unless you have more stuff to keep track of. #sbbuzz
philfree: @sbbuzz Q1 http://ofuz.com, because its simple, remind me the past due, online payment (I work for them). It will be open source. #sbbuzz
MHBoys: Q3 we do all our finances, including budgets, with QuickBooks #sbbuzz
lindadessau: Q3 My bookkeeper keeps me in line and informed about my business budget (thank you, Lanel! http://snipr.com/ulu59) #sbbuzz
finstoryteller: Or put another way, budgeting should be used to help drive your business not just track it 🙂 #sbbuzz
pmohara: Watching the budget is crucial. Whatever makes it easy to quickly see where projections are right/wrong is best. #sbbuzz
bradfordshimp: @MECKids Qbooks is a tool of choice for accountants. Should tell you something. But it really is a good tool. #sbbuzz
sueyoungmedia: @RisingStarIdeas Oh yes. It’s been 10 yrs for me in biz & delegating is a huge step, but also a huge relief! #sbbuzz
blueskylocal: Q3 Intuit supposedly acquired Mint.com for its #smb application. I also tried Mint, didn’t work out tho : ) @marinel #sbbuzz
RisingStarIdeas: Q3: I use a simple spreadsheet. I have two easy to use templates from Google docs an events budget and the other a budget planner #sbbuzz
Timberry: Q3 just because it should be said, whichever bookkeeping software you use, your going to hate it. Everybody always does. #sbbuzz
canarymegan: @sueyoungmedia Agreed. Our cash flow improved immediately once we hired a freelance bookkeeper & accountant. I couldn’t keep up. #sbbuzz
Timberry: Q3 and the one to choose has to be the one that works simplest with the bank that has your checking account. Nothing more important. #sbbuzz
MHBoys: @bradfordshimp let’s be kind to our bean counters… #sbbuzz
foodtree: @finstoryteller That is great ‘connotation’ advice, sir! #sbbuzz
marinel: @RisingStarIdeas Oooh! I’ll have to check out those Google doc templates. thnx #sbbuzz
MHBoys: for a 1-2 person business a spreadsheet is probably good. we like QB cause we can get all of our accounting without an accountant #sbbuzz
CASUDI: @sueyoungmedia I’m mentoring an entrepreneur & delegating IS a major step ~never realized how much ~(it’s easy 4 me) #sbbuzz
lindadessau: @finstoryteller Q3 My budget is also a barometer of what’s important to me, of what I value (or at least it should be). #sbbuzz
finstoryteller: In my experience the biggest challenges with budgeting in business have nothing to do with the tools used or not used #sbbuzz
RisingStarIdeas: budget templates on Google Docs https://docs.google.com/templates?q=budget+planner&sort=hottest&view=public #sbbuzz
bradfordshimp: @MHBoys LOL. Not trying to be mean to accountants. A good accountant can do a whole lot of good for a small business. #sbbuzz
mriggen: @Timberry Ha! Everyone was in love with @mint for a while there 🙂 #sbbuzz
MECKids: I never heard of google docs templates. What are they? #sbbuzz
sbbuzz: Q4 What do you use for tax filings? Do you do it yourself? #sbbuzz
lindadessau: @MHBoys You’re brave. I have QB but still need an accountant AND a bookkeeper! #sbbuzz
Timberry: @bradfordshimp just about every accountant and/or bookkeeper I’ve ever worked with always hate the software. Never good enough. #sbbuzz
blueskylocal: “for a 1-2 person business a spreadsheet is probably good. ” RT @MHBoys – agreed, keep it simple #KISS #sbbuzz
JoelByronBarker: @ofuz My motivation was originally the organization of their free version, but I find it easier to use for me and my clients. #sbbuzz
MHBoys: without some kind of budget how do you know how much you can spend on sales/marketing? #sbbuzz
tinafalasca: @RisingStarIdeas I Love Google Docs – but never saw the templates. Can’t wait to check it out! #sbbuzz
finstoryteller: @lindadessau barometer is cool – but how well does it relate to your long term strategy for your business #sbbuzz
Timberry: Q4 one of the dumbest things I ever did was doing my own taxes, assisted by software, instead of a CPA. Penny wise, pound foolish. #sbbuzz
lindadessau: Q4 My accountant files my taxes online but I don’t know how (there are some things I just don’t want to know too much about) #sbbuzz
CASUDI: @Timberry agree most start-ups try to get way to complex w accounting ~ check book/bank simple =works #sbbuzz
tinafalasca: Q4. Last year did Turbo Tax online – awful! Going back to their out of the box software this year for lack of anything better. #sbbuzz
BeckyMcCray: @sbbuzz Q4 For 1099’s I used FileTaxes.com this year and last year. Quick, easy, useful. For tax returns, I use my tax professional! #sbbuzz
RisingStarIdeas: @myscreenshare Google docs has a ton of cool templates #sbbuzz
bradfordshimp: Q4 – Every year I tell myself I am going to have a professional do my taxes, and then I just end up using TurboTax. #sbbuzz
sueyoungmedia: That silly economic theory of trickle down economics and cash flow –connect that to the budgeting software…#sbbuzz #GIFB
DaleLittle: A marvelous accountant / investment advisor! #sbbuzz
jpwint: Q4 For taxes, I use TurboTax small business. Works fairly well, although I would prefer someone else handle it entirely 🙂 #sbbuzz
lindadessau: @finstoryteller Maybe not always that well! Still going one year at a time right – not yet doing much long-term forecasting. #sbbuzz
finstoryteller: Despite being an accountant (ssshh!) – I use an accountant to file taxes. For the cost, the saving in time and returns are great #sbbuzz
bradfordshimp: @Timberry Yeah, I can see your point. #sbbuzz
RisingStarIdeas: Q4 I use a tax preparer. I can fax or drop my docs then pic them up when they are ready. i’m really good at delegating that task #sbbuzz
tinafalasca: Q4 – Feel like getting the receipts together is the hard part and I have to do that with or w/o an accountant! #sbbuzz
Timberry: Q4 LOL @bradfordshimp that strategy cost me $43K in the 1980s when it was still a lot of money. (altho not Turbo tax, a precursor) #sbbuzz
canarymegan: @finstoryteller Good point. We mapped out our year & what we really need to bring in monthly. Good to know what to shoot for. #sbbuzz
CASUDI: @bradfordshimp U have no idea how much a pro might save you 🙂 #sbbuzz
smallbiztrends: Q4 I keep my books using QuickBooks. Armed with accurate records I use a CPA to prepare the return. #sbbuzz
finstoryteller: With 1-2 people and business in the house, the tax accountant will gobble up the job and let you stay focused on YOUR business 🙂 #sbbuzz
lindadessau: @canarymegan Yes, I also make sure I know what I need to bring in – how else can I set my rates and goals? #sbbuzz
blueskylocal: Q4 ❤ TurboTax / expedient tax prep software #sbbuzz
RisingStarIdeas: Q4 another trick I use is to pay everything with AMX. They pay me for paying bills plus they create an annual itemized report . EASY #sbbuzz
finstoryteller: In Canada the tax guys tend to be CGAs, mine http://www.sscga.ca have been really good #sbbuzz
CASUDI: @RisingStarIdeas YES Credit Card (if U PAY by month) can be Xcellent way of keeping records #sbbuzz
RisingStarIdeas: @RisingStarIdeas to clarify AMX pays me with points, so I get points for paying bills. Use the points for rewards, gifts, trips, etc #sbbuzz
bradfordshimp: @Timberry Still alot of money? Heck that is still alot today. Ouch! Guess I need to change. #sbbuzz
lindadessau: @CASUDI Debit card will also give you a paper trail. Maybe not as detailed as @RisingStarIdeas itemized report from AMX. #sbbuzz
sbbuzz: Q5 If you accept credit cards, how did you decide who handles merchant services? Did you compare rates? #sbbuzz
Timberry: @bradfordshimp well I’ve never done my own since. Sort of a baby and bathwater problem, though. Too late. #sbbuzz
lindadessau: Q5 I accept payments online through PayPal. I used to have a merchant account but I like this much better – simpler, etc. #sbbuzz
Timberry: Q5 we’ve switched banks handling our credit cards several times. Not just rates, but reporting, policies, etc. #sbbuzz
finstoryteller: @sbbuzz Q5. where it applied I simply used paypal … better the devil you know on this ocassion #sbbuzz
sueyoungmedia: I look at a lot of these “expenses” as investments in my biz & growth, not as “I can’t afford it, draining my budget” mentality. #sbbuzz
lindadessau: Q5 I’ve had a couple of challenges with PayPal, e.g., that pesky GST thing (Canadian tax). #sbbuzz
tinafalasca: Q5 – Paypal for now. #sbbuzz
DianaEnnen: Me too. I use Quickbooks and then use an accountant. He saves me a lot by finding things I can claim that I would have missed. #sbbuzz
RisingStarIdeas: Q5 I use to have a merchant account they want blookd just for the app. I had to pay if I didn’t process payments that month #sbbuzz
JulieDAloiso: Q5 For credit card processing I use EMS – they are local in the area, offer a chamber of commerce discount and good rate! #sbbuzz
myscreenshare: @lindadessau What’s the difference between Online payments through Paypal and a merchant acct? #sbbuzz
BeckyMcCray: @sbbuzz credit cards! grrr! Like @timberry, I’ve switched services. But it’s such a complex mess, that I’m never happy. #sbbuzz
DaleLittle: @marinel You’ve got to compare rates on everything. It constantly changes. If you don’t watch it, no one else will. #sbbuzz
bradfordshimp: Q5 – Not really, on comparing rates. Used the built in system on Quickbooks and Paypal for quick hits (expensive, though). #sbbuzz
Timberry: Q5 as with bookkeeping software, in credit card accounts, compatibility with your systems (e.g. verisign, netsuite) very important. #sbbuzz
lindadessau: @sueyoungmedia Absolutely! Business expenses are our tools that enable us to serve our clients. I like being a customer and a vendor #sbbuzz
RisingStarIdeas: Q5 the merchant account nickeled and dimed to much. Paypal made it easy only pay if you use it. Plus they give you a volume discount #sbbuzz
bradfordshimp: @mriggen This is why we have a big garden. Haven’t had to resort to Ramen or Spam … yet. #sbbuzz
JulieDAloiso: Paypal has higher rates per transaction but no monthly fees #sbbuzz
lindadessau: @myscreenshare With PayPal I don’t pay a monthly fee, they take a percentage of each charge (which the merchant account does too) #sbbuzz
Timberry: Q5 speaking of grrr, there’s that tendency in banks and such to let the loyal longterm merchant clients pay more than newbies. #sbbuzz
bradfordshimp: @Timberry My wife keeps saying. And really, its not that much more expensive to have them done for you. I really must this year. #sbbuzz
CASUDI: @lindadessau Bank Bill Pay can print categories for a year ~ sometimes I use that to track #sbbuzz
lindadessau: @RisingStarIdeas Yes, exactly! @myscreenshare, what SHE said! #sbbuzz
Timberry: Q5 our sales order processing people have lots of problems with paypal. #sbbuzz
bradfordshimp: @DaleLittle Sweet! Keeping busy here, mostly on a marketing push. #sbbuzz
MHBoys: don’t do much CC but need it as a service to customers – we compared rates and minimum monthly costs and we’re never happy with cost #sbbuzz
Timberry: @bradfordshimp seriously your wife is right. You’re worth much more per hour than what you’d pay the CPA. #sbbuzz
lindadessau: @Timberry What are the issues that come up most for you with PayPal? #sbbuzz
DaleLittle: @bradfordshimp Name of the game. #sbbuzz
bradfordshimp: @sueyoungmedia That is a great mindset, viewing them as investments. #sbbuzz
smallbiztrends: For Q5: Here are some tips on comparing rates of accepting credit card payments: http://bit.ly/aD5ZfV #sbbuzz
Timberry: @lindadessau I don’t actually do that job, (and hooray for that, because it’s annoying) so I just hear the grumbling. #sbbuzz
canarymegan: #sbbuzz Curious about this of you who are service businesses. Did accepting credit cards help your cash flow? We still don’t take them.
sbbuzz: And now it is what we affectionately call Pitch Time. Please tell us a little about your business. #sbbuzz
lindadessau: @Timberry LOL, I was just curious. #sbbuzz
Timberry: @lindadessau although I think it has to do with downtime. Often. #sbbuzz
bradfordshimp: @Timberry Yeah, that is a big grrr! Which is why I was surprised when my bank called me to offer lower rates. Go Keybank. #sbbuzz
cjservia: Business continuity management services. You’re great at running your business, let us be great at protecting your business. #sbbuzz
finstoryteller: No pitching from me other than to say check out my new site at http://flavors.me/stewart 🙂 #sbbuzz
lindadessau: Content Creation Capsule starts this Thursday – sneak peek video and details at http://snipr.com/ccc-enroll (pitch time on #sbbuzz
Timberry: Pitchtime? Several star bloggers are here tonight. I’d love some reviews of my latest book, Sales Forecasting for Entrepreneurs. #sbbuzz
sbbuzz: Thanks all for the great discussion! I think we made a money management discussion fun! #sbbuzz
RisingStarIdeas: I can’t believe the time weny by so fast #sbbuzz
DaleLittle: @sbbuzz I help businesses save money & raise income hence higher profits I don’t believe in big expenditures Free 30 min wrk session #sbbuzz
scoblitz: @sbbuzz Pitch: eSeMBe helps micro business choose & implement tech that allows them to work more efficiently. http://esembe.com #sbbuzz
bradfordshimp: @Timberry If you have any review copies after you send them to the stars, let me know. Maybe a podcast interview as well? #sbbuzz
BeckyMcCray: Hey! @Timberry has a new book out called “Sales Forecasting for Entrepreneurs” – Sounds like something we all need! #sbbuzz
bradfordshimp: @sbbuzz Indeed, that was fun. #sbbuzz
rongraham1: My company will be handling social media for @AkronHomes starting tomorrow and @DevotionalChef in a couple months. Who’s next? LOL #sbbuzz
RisingStarIdeas: Check out 101freetools.com Your Small Business toolbox I do all the work so you don’t have to #sbbuzz
sbbuzz: If you’d like a once-a-week e-mail reminder of #sbbuzz (including the topic) sign up at http://sbbuzz.net #sbbuzz
smallbiztrends: @canarymegan For serv businesses (web designers,etc), invoice with Blinksale; embed “Pay by PayPal” button. Voila – fast payment! #sbbuzz
lindadessau: @Timberry I don’t know if I qualify 😉 But I’d love to have a look! #sbbuzz
DaleLittle: Great discussion! Thanks for the invite @bradfordshimp #sbbuzz
canarymegan: #sbbuzz We’re a PR, marketing & design firm-specialize in Drupal Theming for web, focus on arts, culture, nonprofit & mission-driven co’s.
CASUDI: Sorry I missed 1/2 #sbbuzz~ I was Building Bridges Between People ~Designing Success >Nu Start Up.
bradfordshimp: Pitcheroo: I blog business advice http://allbizanswers.com and build websites that work for small biz http://broadrivercreative.com #sbbuzz
myscreenshare: We’re launching soon! Audio/Video Streaming, Desktop Share, Lucrative Affiliate Program, more Spread the Word http://www.myscreenshare.com #sbbuzz
RisingStarIdeas: Also check out my article 3 tools to help your small business get paid faster http://101freetools.com/articles #sbbuzz
BeckyMcCray: Pitch: If you’re coming to SXSW, consider catching @lizstrauss and me: “How did this happen? I’m in business!” http://bit.ly/9LzuK5 #sbbuzz
sbbuzz: For those of you in NYC area (or who want to be), we’ll be having an #sbbuzz tweet-up after @smallbizsummit 3/16/2010
MHBoys: helping businesses move to the cloud to save money on better technology – let me know if you have questions about cloud computing #sbbuzz
bradfordshimp: @rongraham1 Cool on the AkronHomes gig. Real Estate social media sounds so much fun (and I am not joking). #sbbuzz
rongraham1: @Timberry, I really wish I were a star blogger now. <sigh> But I DO blog and have other ways to spread the word… 🙂 #sbbuzz
smallbiztrends: @Timberry Send us your book, Tim. We’ll gladly review it. Sounds like a worthwhile topic! #sbbuzz
sbbuzz: AND for those heading down to SXSW this year, join our SXSBW party http://thesmallbusinessweb.com/sxsbw/ #sbbuzz
myscreenshare: Thanks for the great tweetchat tonight! #sbbuzz
mriggen: @sbbuzz I’m Michelle with @batchblue & also one of the spiders at thesmallbusinessweb.com http://thesmallbusinessweb.com/sxsbw/ #sbbuzz
DianaEnnen: I offer publicity and marketing / social networking services for small businesses. #sbbuzz
pmohara: Is it too late to pitch? I’m Pamela with @batchblue – the company behind #sbbuzz and small biz party planning machine! #sbbuzz
lindadessau: Fantastic chat everyone, thank you! #sbbuzz
Patrysha: @sbbuzz Patrysha, specializing in small businesses who market to a local community = love cooperative efforts http://bit.ly/3RABwJ #sbbuzz
MECKids: It was good information here. Thanks everyone. #sbbuzz
bradfordshimp: Good night all, except you West Coasters, too early for bed over there. Had a great time talking and meeting some new folks. #sbbuzz
JulieDAloiso: pitch: I teach businesses how to use #twitter #fb #linkedin and especially #blogging – because we were not born knowing this stuff #sbbuzz
MECKids: I sure will be going over the chat history tomorrow. #sbbuzz
finstoryteller: The Small Biz Buzz discussion was fun tonight, tune in every week! #sbbuzz
sueyoungmedia: @bradfordshimp Thanks for your feedback. Nice to chat #sbbuzz #GIFB
rongraham1: There’s a lot of new people here since last I was in. It’s really cool! But <sigh> I miss @DesireeScales. #sbbuzz
JulieDAloiso: @bubbalooch This is small business chat – every Tuesday night they chat about certain small business topics #sbbuzz – put it on your calndr
DianaEnnen: @rongraham1 Thanks! #sbbuzz
sbbuzz: #sbbuzz is a small business Twitter chat hosted each Tuesday night by the folks from @batchblue Come again soon!

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Filed under financing, small business, summary, tools, Uncategorized

Nerdfight! Duking it out over PC vs Mac, BBerry vs. iPhone, Outlook vs Gmail : Summary from July 7, 2009

This week’s Nerdfight pitted email, devices and computers brands against each other to see what small businesses are using and why.  Who are the winners?  You be the judge.

(Due to issues with hashtags and Twitter search not pulling all results I used wthashtag’s summary this week, sadly they have tables which do not copy well into WordPress so there are no links to users this week.  I did link all the http:// links so that you are able to follow those out.)

Want to participate or have a small business question that other small biz owners can answer?

  • Next buzz-up is Tuesday, July 21th, 2009 from 8:00 PM – 10:00 PM Eastern Time. Join us – We’re here to facilitate the conversation between small business owners.
  • Know small businesses that need help? Let them know when this chat happens, help them get started on Twitter and let’s talk!
  • Instructions for participating are at http://sbbuzz.biz/instructions
  • Below is a summary of the most recent discussion. To see the full conversation, go to: http://bit.ly/1aETpP

sbbuzz: Rules: 1)NO pitching till end 2)Be nice 3)Stay ON TOPIC! 4)Send ?s for group to me w/o hashtag 5)Use #sbbuzz in all messages 6)Have fun!

  • rzazueta: What up #sbbuzz?
  • sbbuzz: To start off we have introductions: 1 message about you and your business and whatever else we need to know.
  • chadosgood: I’m with Premier Logic, an app development and consulting firm in Atlanta. We specialize in healthcare and financial services.
  • provafm: I’m curious how many people are here. Is there any way to look?
  • rzazueta: Rob Z here – web developer TO THE STARS!!!
  • wiseleo: Good evening sbbuzzers
  • rzazueta: Also, I swear I’m not drinking, but I may seem like it tonight. I’m wired a little funny right now.
  • wiseleo: life – SYTYCD is always with you (I was in this season’s show 😉
  • bradfordshimp: Hello all! Looking forward to some heated conversation tonight! I hope the bee has some band-aids, just in case.
  • merylevans: Content maven who plays with words for a living and a mean geek side to her. She owns way too many gadgets. Real ID is @merylkevans
  • rzazueta: NERDFIGHT!!!

sbbuzz: Hmm – seems only a few of my tweets made it through – trying again. Tell us who you are!

  • scoblitz: Scott Blitstein technology go-to guy and opinionated writer / blogger – looking forward to debate tonight!
  • wvpmc: Wendy Van Parys Marketing Communications from CT – can you see my tweets on tweetchat now?
  • bradfordshimp: @wvpmc I see you Wendy. Hello!
  • scoblitz: @wvpmc I see you – but I can’t see me. It would appears Twitter search is overwhelmed right now.
  • rzazueta: Oh no… it looks like #MJ may have caused #hashtagfail for #sbbuzz. Is it wrong to blame the deceased for things beyond their control?
  • life_enthusiast: Putting got my iPod touch charged, and my outlook window on my (dare I say it?!) PC ready to go.
  • helpbusinesses: Hi I’m Jacqueline: Business Pipeline Solutions is a global biz mgmt & professional training firm helping manage run & grow companies
  • BeckyMcCray: Hi, all. Oklahoma small town business owner, cattle rancher, grant writer.
  • provafm: I’m with prova.fm. We make it easy for your business to get a professional quality ad @ a price U pick. July promo: free ad
  • sbbuzz_guest: Uh oh – even the bee got stung by the Twitter hashtag problems. Might have to moderate from this account tonight.
  • perfectquarters: Hi I’m Jacqueline a NYC real estate broker for Perfect Quarters. We are a full service brokerage firm in all 5 boroughs
  • sbbuzz: Hmm, seems this account has the Twitter flu. Not showing up in the #sbbuzz stream. I’ll quickly set up a new one. Hold tight everyone.
  • provafm: If we don’t see our message in tweetchat, does that mean it wasn’t sent?
  • TucsonKent: @perfectquarters Welcome Jacqueline!
  • bradfordshimp: @sbbuzz Now your here, now your not. Is this Twitter hide and seek?
  • rzazueta: @scoblitz probably running on a MAC! HA! Opening salvo!
  • helpbusinesses: @sbbuzz try using hootsuites
  • fiberartisan: blogArtisans – helping local brick and mortars extend the conversation online. #sbbuzz
  • rzazueta: God, I am so going to get mass unfollowed tonight, I can sense it.
  • life_enthusiast: Oh, intro..um, Marketing Manager 2 elite life changers, life enthusiast, life coach, & entrepreneur w/ social networking addiction.
  • perfectquarters: @TucsonKent Hello Kent how are you? I have some great twitter friends in AZ
  • merylevans: @rzazueta Why not create a separate ID for chats? That’s why I do.

sbbuzz: On to the rumble. We’re tossing up some fierce rivalries & asking you to weigh in pros/cons. Let your passions show!

  • TucsonKent: @perfectquarters Havin’ fun & enjoyin’ some sun – Love NYC when I get there occasionally. Visit us & lunch is on me!
  • wordpost: Andrew Swenson, Dir of MarCom at a small marketing firm
  • helpbusinesses: @rzazueta Mac dont have such problems. You are misguided.
  • provafm: I’m with prova.fm. We make it easy for your business to get a professional quality ad @ a price U pick.

sbbuzz: Staring off with the biggie – Mac vs. PC. What are you using? Why?

  • merylevans: I’d love to get a Mac, but it’s a luxury purchase. Windows meets more needs for my business. For one thing, I review a lot of apps.
  • fiberartisan: Both. But recently switched back to Mac after a long absence. Thanks to VMWare can run Win7 on my Mac side-by-side
  • rzazueta: #sbbuzz PC. I’m actually not anti-Mac, esp. nice OSX is based on BSD, but there’s a time and place for each. PC suits my work best.
  • scoblitz: @sbbuzz Q1: I’m a ThinkPad. I might consider a Mac when I can get one w/ a touchpoint.
  • bradfordshimp: I use a PC. Macs are shiny and useful, I hear, but with the price, no wonder Mac owners are snobs (j/k).
  • perfectquarters: @TucsonKent that sounds like a treat. Check out NY Street Fairs http://bit.ly/Ml7ii video. I treat u to whatever ur stomach can hold
  • wordpost: I use a Mac because it’s faster, because I can work faster on a Mac, and because I enjoy the aesthetic experience
  • vpbx: Longtime Machead over hear. But use PC’s in the office. As a designer/dev/marketer it’s easier be OS-agnostic.
  • rzazueta: #sbbuzz But you forgot Linux – BIG fan of Linux on the server, but not the desktop. Windows should NEVER be installed as a server. EVER.
  • wiseleo: I am a PC to the core. More applications that are useful to me. Mac is just another Unix platform.
  • BeckyMcCray: Just ordered two new PC’s this week. 🙂
  • bradfordshimp: @scoblitz I don’t know how you can stand touchpoint, never got the hang of it myself.
  • helpbusinesses: Q1: I use Mac the whole life of my business 17 yrs. Why it has a great plateform, love features no virus
  • rzazueta: @merylevans Not concerned about my total followers, only concerned about my #sbbuzz homies.
  • life_enthusiast: I’m a PC and even though it’s not a safe, it’s what most clients use. Makes communication easier to use same thing.
  • vpbx: That said, my preference is still the Mac. There’s elegance there & I enjoy that. Computing should be a “good” expereince.
  • helpbusinesses: Was that question one? Not sure.
  • provafm: I use a PC. My 1st computer was a mac, but I switched after realizing the universal potential of PC’s. PC’s can do so much more.
  • wvpmc: @rzazueta we are SO here for you!
  • rzazueta: @helpbusinesses Macs are for wusses who can only use one mouse button at a time. BRING IT! 😛
  • bradfordshimp: When comparing apples to … wait, that analogy doesn’t work – when comparing similar features, my Dell came in MUCH cheaper.
  • vpbx: @merylevans Cost is a myth. Mac-minis areen’t that expensive & they’ve got more punch than you’d think.
  • perfectquarters: I use Mac because I love everything about it never thought of using a PC. I used them at other firms but they have to many problems
  • life_enthusiast: Hubby is considering a Mac for security reasons.
  • pmohara: #sbbuzz Q1 – also on a Thinkpad. I grumble a bit about the speed, but the price and itty bitty size won me over.
  • scoblitz: @sbbuzz Q1: Honestly, I don’t think it really matters much. Just choose one or the other and learn how to use it.
  • rzazueta: @bradfordshimp This is really the big issue I have with Macs – I get the desire to control the hardware, but the cost is so high.
  • chadosgood: We use Mac and PC as we do iPhone development and support for Windows is indirect and limited.
  • VirtualPBXRevs: RT @vpbx: Virtual PBX is taking part in the weekly #sbbuzz tweetchat tonight. Stop by and check it out.: Virtual PBX is taking part in th..
  • merylevans: @BeckyMcCray Hey, I just got two new PCs, too! One desktop and one laptop. Just worked out due for both new ones.
  • VirtualPBXRevs: RT @vpbx: VirtualPBX is in the house for #sbbuzz. We do hosted phone systems, aka virtual pbxs. Great for smb’s. Let the geekery ensue!: ..
  • wvpmc: PC – makes file exchange with clients simpler – hi res pdfs to printers, ad depts eliminated incompatibilty problem
  • perfectquarters: @johnmijac thanks John come join #sbbuzz chat thru tweetgrid.com or tweetchat.com. talking about which computer is better Mac/Pc
  • rzazueta: #sbbuzz To be honest, I’m surprised Apple still sells computers. I really think we’ll see them start rebranding them as something else soon.
  • pmohara: Caveat though, I’ll only use machine (and OS and browser) that majority of our users use – so I had no choice.
  • fiberartisan: I think Macs are much more powerful. After all, they’re Unix-based. Built on a much more solid OS. most apps cheaper/easier to use.
  • rzazueta: @scoblitz Don’t really agree – if you’re not computer savvy, you should choose a machine that your peers are most familiar with.
  • life_enthusiast: @rzazueta it’s hardly the old mac anymore from what I understand. They almost have to rebrand.
  • rzazueta: #sbbuzz After all, you’ll be relying on them for a LOT of help. If you’re a Mac and they’re all PCs, you’re on your own.
  • wordpost: @wvpmc really? I work in an almost exclusively Mac environment, and we have very few exchange issues.
  • rzazueta: @wvpmc I totally feel the love.
  • vpbx: @sbbuzz Just an FYI, there’s some delay in the #sbbuzz tweets coming through. Twitter still delayed via MJ tweets, possiblly?
  • BeckyMcCray: @RobynMcMaster Have had excellent success with Dells over the past several years. Love to find bargains in the @delloutlet!
  • pmohara: Rest of @batchblue (except QA team) is on Macs. All development done on Macs.
  • life_enthusiast: @pmohara I’m with you. Gotta use what my clients are using. I sometimes have to teach them tricks, can’t teach if I can’t see.
  • scoblitz: @bradfordshimp meant trackpoint – amazing tech, I never have to move my hand away from the keyboard. I haven’t used a mouse in years
  • BeckyMcCray: @merylevans I got a mini!! 😀
  • rzazueta: @life_enthusiast Totally. I expect then to start calling them “Life Lockers” or something instead of computers soon.
  • helpbusinesses: @rzazueta U R just saying that I understand you don’t want to admit defeat no worries. PC ppl always do that. Ur 1st step
  • rongraham1: You guys aren’t having a Mac v. Windows holy war there, are ya? Bleurgh. LOL
  • rzazueta: #sbbuzz. Apple does make some REALLY cool stuff. I do find, though, that I’m frequently left wanting.
  • life_enthusiast: @rzazueta Life Lockers, what a great name…computers do hold our entire lives, don’t that they. Amazing.
  • scoblitz: @rzazueta That is a factor, my point is all other things considered the choice is personal more so than for functional reasons.
  • merylevans: @scoblitz Prefer mouse to pad. Seems pad is more flaky than a mouse. But I understand not moving away from keyboard to mouse.
  • rzazueta: #sbbuzz I still don’t own an iPod. As cool as they are, I’m locked to iTunes and am told how I must use the $400 device I bought. No, sir.
  • vpbx: #sbbuzz Q1: Here’s a monkey-wrench. How much less $ would it take for the PC folks to switch over?
  • RobynMcMaster: @BeckyMcCray June 2009 issue of Consumer Reports rates Dell well. I enjoy bargains, too. Thanks for info on @dellout
  • helpbusinesses: I have a PC and all I can do with it is watch DVD or TV online and it chokes. PC stink functionality wise if you ask me.
  • helpbusinesses: RT @vpbx: #sbbuzz Q1: Here’s a monkey-wrench. How much less $ would it take for the PC folks to switch over?
  • wvpmc: @vpbx not so much the hardware – big software re-investment
  • sbbuzz: RT @vpbx: @sbbuzz Just an FYI, there’s some delay in the #sbbuzz tweets coming through. Twitter still delayed via MJ tweets, possibly?
  • bradfordshimp: @scoblitz I can see the appeal. Something that takes getting used to though, I should think. I love the precision of the mouse.
  • helpbusinesses: @vpbx Good question PC user are broke LOL
  • provafm: It wouldn’t take money. It would take ability to perform. My iphone doesn’t do half the stuff my palm treo did – efficiency wise.
  • scoblitz: @merylevans ooh – I hate the pad! But I love the point. http://en.wikipedia.org/wiki/Trackpoint
  • life_enthusiast: @NancySeeger just go to a search on Twitter and type in #sbbuzz. Or go to http://www.tweetchat.com and enter it.
  • merylevans: @RobynMcMaster I just bought my laptop with help from @delloutlet. Helped me pick right one and then got a discount. Best deal.
  • provafm: It feels like apple does whatever they want, instead of what customers want. They finally put cut/paste on iphone (no flash tho)
  • life_enthusiast: @vpbx For me it’s not about money. It’s about what I need. Mac doesn’t have all that I need. Too incompatible with clients.
  • merylevans: @scoblitz I hate the eraser more than the pad. It’s hard to control it. Wheeeeeee… there it goes. Whoops, and too far.
  • bradfordshimp: @vpbx $1,000
  • rzazueta: @vpbx Not about money, about flexibility. Though, admittedly, with SAAS and BSD geeks porting stuff to OSX it’s less of an issue.
  • merylevans: @provafm Palm has better software and desktop app for entering data. I do a lot of it on desktop and only some on device.
  • bradfordshimp: But I suspect price is part of Apple’s game. Get people who paid too much for a computer to not complain, claim superiority instead
  • chadosgood: @vpbx The issue is in available apps, not cost. How many EMRs, as one example, are built on Mac?
  • life_enthusiast: @chadosgood Now my geekiness is running thin…what is an “EMR”?
  • mcolacurcio: My work laptop is still a PC, but my home computer is now a MAC. Vista was my switching point.
  • vpbx: @life_enthusiast That’s a great point. If you can’t use the tool to make you the money, what’s the point. #sbbuzz
  • DrFernKazlow: Sorry to be late! #Sbbuzz #Smbiz
  • mcolacurcio:
  • IACEZ: Just joining tonight’s #sbbuzz chat- should be a good debate!
  • RobynMcMaster: @merylevans Thanks for more affirmation about @delloutlet Next time I need computer, I know where I’ll head for a good deal.

sbbuzz: Q2 still on Mac vs PC – how do you rate support? Do you use manufacturer, retailer or 3rd party?

  • dtpxpress: Staring off with the biggie – Mac vs. PC. What are you using? Why? #sbbuzz (via @sbbuzz)
  • merylevans: @RobynMcMaster You might want to subscribe to the Dell email deals — as those take time to start coming in.
  • vpbx: @chadosgood Well, I found these: http://tinyurl.com/nd2u6n YMMV. But it’s not like it’s not there. Plenty of OSS out there. #sbbuzz
  • rzazueta: Q2: Third party, all the way. Retailer support is non-existent (don;t get me started on the Geek Squad).
  • mcolacurcio: Q2: I think Apple’s support is amazing. They help with apps, hardware and random questions.
  • life_enthusiast: Oooo there’s a question, which brand of PC? Dell, HP, Build up? CompUSA buildup lasted us longer than any other PC.
  • rzazueta: Q2: Manufacturer support is weak at best. Most of my support help comes from Goolg.
  • rzazueta: And, occasionally, Google
  • bradfordshimp: Q2 – I usually just look stuff up on the web. For MAJOR issues I have a local guy I can go to.
  • scoblitz: @sbbuzz Q2 IBM support was always great. My experience w/ Genius Bar w/ clients has been outstanding at times but not always.
  • helpbusinesses: I cannot read Question can someone RT it?
  • sbbuzz: RT myself: Q2 still on Mac vs PC – how do you rate support? Do you use manufacturer, retailer or 3rd party?
  • rzazueta: RT @sbbuzz: Q2 still on Mac vs PC – how do you rate support? Do you use manufacturer, retailer or 3rd party?
  • wiseleo: I am the support person 🙂 Being a Microsoft partner has its perks (such as unlimited free tech support when I need it)
  • rzazueta: @helpbusinesses My PC could read it. 😛
  • life_enthusiast: I use the manufacturer for my Dell laptop, because I don’t have to pay anything. Our build up desktop, we use independant.
  • rzazueta: @wiseleo Tier 2 support? That’s the problem – most CS depts chintz on the support with outsourced, scripted Tier I
  • wiseleo: Q2 Using MFR support is usually useless, retailer is equally so. Usually clients go to someone like me who actually can fix problems
  • bradfordshimp: It seems like whole chunks of this conversation are being left out on Tweetchat and Tweetdeck.
  • rzazueta: #sbbuzz then again, I don’t run a call center, so it’s possible a majority of all calls are still “My drink coaster broke”.
  • merylevans: I just had a long experience with tech support. The first answer was wrong, but I pushed and five emails later, got prob resolved.
  • IACEZ: I have had really good experiences with Microsoft support.
  • helpbusinesses: Q2: I use Apple to fix anything but I never bought a Mac that broke so I find getting there plans to fit things a waste of money
  • helpbusinesses:
  • IACEZ: @bradfordshimp I have noticed the same thing.
  • life_enthusiast: Granted, I do most tech support myself…rarely call someone else.
  • vpbx: #sbbuzz Q2: Few problems with Mac support. Genius Bar helped with my issues nicely, too. Dell, otoh, was as spotty experience.
  • helpbusinesses: Q2: But those who use them get great service in the Apple Stores or online with Apple Care not long hold times the 1 time I called
  • helpbusinesses: Q2: Now my new Dell I bought directly from them has issues & support is so so on it.
  • rzazueta: @helpbusinesses I always tell my Mac clients to get Apple Care. It’s like insurance – hopefully you’ll never use it, but…
  • mcolacurcio: @bradfordshimp Yes! None of my tweets are showing up.

sbbuzz: Q3: on to personal de-VICES. iPhone or Blackberry? Why?

  • vpbx: #sbbuzz Q2: Microsoft. Some good exp’s. Some very bad. We’ve had 4+ hour conf calls with no resolution.
  • wiseleo: @rzazueta By the time a problem is escalated to me, Tier 3 is useless. I only call MFR support when I need hardware-specific info
  • salbright: Why’s there no Mac support support?
  • rzazueta: @sbbuzz Blackberry because it’s more open than the iPhone.
  • merylevans: If zero tweets are showing up in chat room — go to getsatisfaction.com for Twitter. It’s a known problem for some accounts.
  • rzazueta: @WStong Yeah, but they don’t serve drinks, which REALLY annoys me.
  • vpbx: RT @mcolacurcio: @bradfordshimp Yes! None of my tweets are showing up. – Ditto for me as well. #sbbuzz
  • mcolacurcio: My iPhone went from a ‘cool’ device to a ‘can’t-live-without-it’ when I started using certain apps.
  • helpbusinesses: @rzazueta I use to buy it but I truly never use the thing so I’ve stopped. Even when I bought a refurished one.
  • scoblitz: @mcolacurcio that one did 😉 Seems twitter search is ailing tonight.
  • bradfordshimp: @sbbuzz Wow, I feel bad. My old Windows Mobile device doesn’t make the cut?? Or my even older Palm?
  • rzazueta: @mcolacurcio Thiws one did. Twitter is being weird.
  • sbbuzz: FYI – Twitter search seems to be more reliable than Tweetdeck for me tonight. #sbbuzz http://bit.ly/3Sjwb6
  • life_enthusiast: Q3 – Ipod touch and Cell phone. You don’t lose everything when one goes wrong…besides AT&T doesn’t work here. 😦
  • helpbusinesses: Q3: I don’t have a PDA & I’ve been asking both users & both sides have pros & cons. I’m leaning toward the iphone of course.
  • helpbusinesses: Q3: I don’t have a PDA & I’ve been asking both users & both sides have pros & cons. I’m leaning toward the iphone of course.
  • merylevans: We have both phones in my household. BB more effective for mail and type faster on real keyboard. iPhone gorgeous screen 4 fun apps
  • life_enthusiast: @bradfordshimp haha I quit using palms after I killed the second screen, otherwise I’d b saying the same thing. 🙂
  • bradfordshimp: But really, I am trying to decide just that question now for my next phone — iPod or Blackberry? Keyboard matters to me.
  • scoblitz: @bradfordshimp I use Windows Mobile – syncs well and I can get my gmail via IMAP. Nice twitter and Opera Mobile
  • merylevans: Still have Palm Tungsten T3, but using desktop not device. Sync with Outlook and BlackBerry. Palm best pers info mgr.
  • wiseleo: Q3. Windows Mobile before iPhone stole the show with full Exchange integration. Now, still on WM but looking to switch.
  • bradfordshimp: @rzazueta Thiws?? Are you sure you aren’t drunk?
  • rzazueta: @bradfordshimp I’m not as think as you drunk I am occifer.
  • merylevans: Sold all my Windows Mobile devices. Only had them for doing articles and reviews. Now focused on BB and iPhone.
  • life_enthusiast: Q3 iPod Touch and Cell phone!! That way when one has issues, u don’t lose it all…besides AT&T doesn’t work here. 😦
  • IACEZ: I would love an iphone but I choose Blackberry because AT&T’s service is no good.
  • helpbusinesses: Q3: I’m primarily going to use my iphone as a ipod and phone second. The email I’m not excite to have access to
  • bradfordshimp: RT @rzazueta: Q3: I think if you’re a Mac person already, an iPhone makes sense. Otherwise… not so much.
  • pmohara: #sbbuzz Q3 I’m Blackberry. Google sync (calendar & gmail) & TinyTwitter rock. Though @adarowskidid show me a sweet iPhone TweetDeck app
  • vpbx: #sbbuzz Q3: iPhones. And lots of ’em over here.
  • helpbusinesses: Q3: thought I must admit I see more business people still using blackberry
  • helpbusinesses: @BeckyMcCray Nice meeting you
  • rzazueta: RT @helpbusinesses: Q3: I’m primarily going to use my iphone as a ipod and phone second. The email I’m not excite to have access to
  • bradfordshimp: My father just got a Blackberry and its pretty cool. But Smartphones are just so BIG. I had one with a slide out keyboard.
  • rzazueta: @helpbusinesses That’s the iggest diff. btwn the iphone and the BB – I NEED that communication. BB is built for that.
  • rzazueta: #sbbuzz I’m still not 100% on board with the convergence between my entertainment and my communications device.
  • helpbusinesses: @rzazueta understand I just dont want a PDA period but stores R not selling phone that much either now.
  • IACEZ: @dszp Phone service, but I live in the land of no service. 🙂 #sbbuzz Haven’t heard from you in a while! You should join in on #sbbuzz chat!
  • rzazueta: What I REALLY want, though, is an Android OS on a REALLY solid phone. In a year or two, I’m on that!
  • life_enthusiast: 4rd x’s charm? iPod Touch & cell…one goes u still have other. Besides..AT&T doesn’t work here.
  • bradfordshimp: I think a real keyboard of decent size is better than this on screen stuff. That is why I liked my slide out.
  • helpbusinesses: @rzazueta I don’t want to have immediate access to my email which is why I’m not excited about PDA period
  • scoblitz: @sbbuzz Q3 If I was going to switch I would probably go with Android because of the Google hooks.
  • rzazueta: @helpbusinesses Ah, that makes sense. But, again, I think most iPhone users are in the same boat.
  • bradfordshimp: Of course, my current phone is a Sony Walkman, which is just fine. But I don’t travel much.
  • helpbusinesses: @rzazueta Nothing in life is that important to have your face stuck to a electronic device even if you are making money
  • jefferyjames: my iPhone has been the best business tool I ever had. Listening to podcasts while commuting has greatly enhanced my continuing ed.
  • merylevans: Network service depends on where you live. So one company may have lousy service in City G and great service in City K.
  • rzazueta: @helpbusinesses I do agree, but I do a LOT of communication with email. And the BB lets me stay out of the office if I want.
  • life_enthusiast: I’m not willing to pay for the smart phone cell service when I BARELY use the phone.
  • life_enthusiast: @jefferyjames I’m with you on the podcasts…learn lots and it can travel easy on my iPod Touch.
  • helpbusinesses: @rzazueta You should be able to stay out of office with a BB or iphone. Life is too short
  • sbbuzz: Sorry #sbbuzz folks. Still some delays and omissions in Twitter. @scoblitz is building a giant hive in SecondLife. We’ll meet there soon. 🙂
  • merylevans: @rzazueta Second that. Because I use BB purely for texting, IM, email, and no phone — it’s the best option for me.
  • helpbusinesses: @life_enthusiast I was leaning toward the ipod touch but might as well get the iphone to cut down on devices I carry
  • helpbusinesses: @merylevans Call me weird but I dislike the constant texting people. I think phone contact is important especially in business.
  • jefferyjames: @life_enthusiast not to mention being at a swim meet with kids chatting
  • life_enthusiast: Am I the only one who doesn’t want to talk and text when I’m away from the house?
  • ImagineGraphics: Q3 I’m worried that if I get either iPhone or BB, I will NEVER be offline and that would not be a balanced life for me and my family.
  • nrohrbach: Better late than never! Q3: iPhone for me, and as @bradfordshimp said, I’m an Apple man, so it fits.
  • bradfordshimp: @nrohrbach Hey, we were just establishing that Apple computers are WAY too expensive…

sbbuzz: Q5: Outlook vs. Gmail? And yes, it’s ok to mention others. Just hard to do my ringside announcer imitation with a long list …

  • helpbusinesses: RT @nrohrbach: Better late than never! Q3: iPhone for me, and as @bradfordshimp said, I’m an Apple man, so it fits.
  • bradfordshimp: RT @rzazueta: @bradfordshimp Laserdisc… get with the times, man.
  • life_enthusiast: When I’m out of the office, I’m out of the office. I don’t want e-mail, phone etc… I want peace and quiet.
  • IACEZ: @helpbusinesses I agree.
  • merylevans: I’m at a disadvantage with podcasts and audio books. I wish I could enjoy them. It’d make my drives more valuable.
  • bradfordshimp: Gmail reinvented email. If you don’t use it, you are missing out. Really, you are. Get with it.
  • merylevans: Q5 Thunderbird and Gmail.
  • helpbusinesses: Q5: Entourage is MACs outlook. I love that feature! Could not live without my Entourage
  • merylevans: @helpbusinesses Erm… I’m deaf and can’t use the phone. So believe me — I’d love to have that kind of contact.
  • helpbusinesses: Q5: I wish Mac had created their email to mimick entourage actually
  • life_enthusiast: @sbbuzz outlook all the way, because I need access to everything when I’m not ONLINE…also it syncs easy.
  • helpbusinesses: Q5: I also believe it’s important for all business owners to have branded email address & Gmail cannot do that.
  • ImagineGraphics: Q4 Gmail for personal and Outlook for business cause it syncs with our Exchange Server. Need to figured out chat in Outlook tho.
  • bradfordshimp: @life_enthusiast Nope, sorry. Gmail is available offline too, next. (Just j/k, I’m not really a jerk, mostly)
  • wiseleo: Q5. Both. I use Gmail as a spam filter 🙂 I am a power user of Outlook if you have specific questions or frustrations.
  • rzazueta: #sbbuzz Q5: GMail when I’m on the road, but Thunderbird for when I’m on my desktop. Piped through GMail, though, for anti-spam.
  • bradfordshimp: @helpbusinesses Nope, sorry. Google apps allows you to brand your email and still use Gmail, next.
  • nrohrbach: Q5: I don’t think you can honestly compare Outlook types with Gmail. You use one or the other for a while and you just won’t go back
  • IACEZ: #sbbuzz Q5- Nothing against Gmail, but I like Outlook.
  • rzazueta: #sbbuzz Google Apps email is THE BEST THING EVAR!!! Really, you should get it for your domain.
  • helpbusinesses: Q5: I’m wary of businesses still using internet email addresses. Lack of credibility as far as I’m concern.
  • life_enthusiast: @helpbusinesses I’m SO with you on the branding. Outlook makes it easy, especially when you have more than 1 brand.
  • scoblitz: @sbbuzz I can’t imagine life without Gmail – am glad to see it finally out of beta 😉
  • lindadessau: @helpbusinesses Sorry I’m late, everyone! Jacqueline, I use my branded email and just forward it to my Gmail browser
  • rzazueta: #sbbuzz plus, you get doc sharing, calendar sharing… It’s just awesome.
  • wvpmc: my ISP’s web-based email tied to company website for professional use
  • bradfordshimp: Great, now I’m not showing up, just when I was getting pithy.
  • life_enthusiast: @rzazueta google Apps e-mail? What’s that exactly?
  • scoblitz: @helpbusinesses if you use the Google Domain Apps you get best of both worlds
  • helpbusinesses: @rzazueta How does Gmail allow you to get a branded email do tell please.
  • ImagineGraphics: @helpbusinesses Branded email addresses can forward to gmail & replies can be set to have “from” that email. not foolproof tho.
  • wvpmc: @rzazueta you can give a domain-based name?
  • bradfordshimp: Gmail does everything. If you are not using, it must be because you just don’t know how good it really is.
  • helpbusinesses: @lindadessau So you do all your responses from your gmail account & not your branded email?
  • chelpixie: I’m still using Gmail versus Gmail apps but am going to be switching over soon.
  • bradfordshimp: @helpbusinesses google.com/a/
  • rzazueta: @helpbusinesses Go to http://bit.ly/CieU8, sign up, then follow the instructions to repoint DNS.
  • rzazueta: Free for 50 accounts or less. Otherwise, $50/user/year.
  • nrohrbach: @bradfordshimp I’m having issues too, some of mine show up in tweetdeck but not tweetchat
  • chelpixie: I love Gmail. I’ve written so many blog posts on Gmail and how it makes managing my inbox easier.
  • sbbuzz: Don’t forget to send me any questions for the group. Have any hardware/software debates raging in your mind? Let us help.
  • helpbusinesses: RT @bradfordshimp: @helpbusinesses google.com/a/ <What is this you just supplied?>
  • rzazueta: #sbbuzz All of my domains are on it now. You wouldn;t even know it. But I sure do.
  • lindadessau: @bradfordshimp I agree – I’m searching now, too – settled on the BB Pearl Flip because it has the biggest keyboard buttons!
  • wiseleo: You can thanks @TechCrunch for bringing Google’s free version of Apps back. It was missing for a while. 🙂
  • bradfordshimp: @helpbusinesses Where you go to set up branded google email and more
  • helpbusinesses: @rzazueta I’ll look at this later and learn what it is about thanks
  • bradfordshimp: @helpbusinesses When you set up your site it will be google.com/a/yoursite.com
  • chelpixie: Q3: Gotta answer this one. I just switched from iPhone to Blackberry.
  • rzazueta: @wvpmc Yup. My robz at techknowme.com address is served through Google.
  • helpbusinesses: @rzazueta @bradfordshimp Ah got ya! Thanks much. Learned something new TY
  • scoblitz: @nrohrbach odd – mine are failing equally
  • rzazueta: @helpbusinesses Let me know if you have questions or anything. I set it up for a lot of my clients.
  • rzazueta: @helpbusinesses They RAVE about it.
  • helpbusinesses: @bradfordshimp Ah so google name appears on your website URL?
  • bradfordshimp: @helpbusinesses Hit one of us up if you need more help on that.
  • merylevans: Starting to think Twitter is prejudiced against chats. This is happening more and more lately.

sbbuzz: Q6 from @nrohrbach: Quickbooks vs. Freshbooks?

  • helpbusinesses: @bradfordshimp google.com/a/yoursite.com is not really true branding yoursite.com is
  • rzazueta: RT @rzazueta: Q6: Quickbooks, but only because I used to work for Intuit AND my accountant is familiar with it.
  • life_enthusiast: @bradfordshimp educate me plz! I can’t get to gmail without logging in, so how exactly do I get it offline?
  • bradfordshimp: @helpbusinesses No, that is just where YOU go to access the control panel, your email is you@yoursite.com
  • chelpixie: Freshbooks. Nothing else compares. Easy to use, fabulous support, Paypal and Google Checkout linked to invoices. <3<3
  • helpbusinesses: @bradfordshimp not sure I’ll use it if I have to promote google & me at the same time WHY bother I can use my URL w/o google
  • scoblitz: @helpbusinesses the emails will be yoursite.com / that address is portal to your other services like docs, calendar, etc…
  • rzazueta: @helpbusinesses That URL is only for you to access the feautures. You can do mail.yoursite.com/
  • merylevans: Q6 Even though QB took more time to learn; Freshbooks is limited as I had a contractor who used it and it couldnt do what we needed.
  • lindadessau: @sbbuzz Q6 I use both QB and FB – QB for tracking everything for taxes, FB for time tracking, invoicing, and tracking team hours
  • bradfordshimp: If you already have a domain email address, you can use it with Gmail by forwarding and alias, other options too, I think.
  • wvpmc: @merylevans my acct has been missing reply arrow, favorites star and trash can delete form several weeks 😦
  • helpbusinesses: Q6: Quickbooks without a doubt! The reasons would take a bizillion tweets why.
  • life_enthusiast: Freshbooks and MS Money. I need a place to put all my bank accounts and balance, so Money supplements.
  • bradfordshimp: I use and like Quickbooks Online – don’t know that it is the end all and be all, though.
  • helpbusinesses: @bradfordshimp Oh okay got it.
  • rzazueta: @bradfordshimp Yeah, I use that setup for a client who is not totally sold on Google Apps yet. The anti-spam is AWESOME.
  • scoblitz: @sbbuzz Q6 I love @freshbooks but nature of my biz made it cost prohibitive / challenging to manage clients with their plan options.
  • nrohrbach: Q6: I’ve been using Freshbooks for a year, love that I can pull up my account, estimates, invoices on web
  • IACEZ: #sbbuzz Q6- Freshbooks, of course! We integrate with them bcuz we love their application and their culture! 🙂
  • helpbusinesses: Q6: Granted quickbooks is expensive but worth the money to manage your books efficiently hands down.
  • bradfordshimp: @IACEZ Interesting perspective – finding more and more that people are choosing companies based on their culture, etc.
  • pmohara: #sbbuzz Q6: I found Quickbooks overwhelming. Freshbooks much easier in & out for invoicing.
  • life_enthusiast: @sbbuzz my tweets aren’t showing up. Ugh! I use Freshbooks with MS Money…I need to balance bank accounts.
  • PotatoPro: Does Freshbooks support multiple currencies?
  • helpbusinesses: Q6: @IACEZ @nrohrbach Did you start using Freshbooks but to cost reasons?
  • life_enthusiast: @sbbuzz not to mention Freshbooks pulls time from Basecamp…Won’t invoice any other way.
  • curdbee: #sbbuzz Q6: open to other simple and cost-effective alternatives? Such as CurdBee – http://curdbee.com
  • nrohrbach: @pmohara agreed, certainly the best in estimate/invoicing/payment but…. maybe subpar come tax time?
  • lindadessau: @helpbusinesses I respond with my branded email as well. You can set it up to both compose and respond from your choice of accounts
  • bradfordshimp: @pmohara Quickbooks has a lot features that come in handy when you need more than invoicing.
  • mattharrell: Sorry to be missing sbbuzz tonight. I’ll just say Macs rule! Kidding. But not really. :).
  • life_enthusiast: Only thing Freshbooks doesn’t do, that I wish it did, is allow multiple branding for one account.
  • rzazueta: Awesome and fun chat, all! I gotta roll home for an impatient dinner and a hot wife. Or something. Talk to you soon!
  • RobynMcMaster: @merylevans Thanks. Will subscribe to @delloutlet for now. Want to keep email at minimum.
  • lindadessau: Can we go back to Gmail for a second? What will upgrading to a Google Apps account do for me versus my standard account? I
  • IACEZ: @PotatoPro They don’t support multiple currencies in the same acct.
  • bradfordshimp: @lindadessau Allow for branding email – you@yourdomain.com
  • scoblitz: @nrohrbach take a look at outright – their expense management generates great tax forms, and pulls from freshbooks.
  • helpbusinesses: @rzazueta Nice meeting you thanks for your tips
  • ImagineGraphics: Q6 I have never heard of Freshbooks before. We use an industry specific POS software & QB. Will reccomend FrBk to small or new bizs
  • bradfordshimp: RT @bradfordshimp: @lindadessau Allow for branding email – you@yourdomain.com
  • IACEZ: @PotatoPro As a workaround though you can open different accts for each currency you are using.
  • scoblitz: @lindadessau The biggest change is branded email to match your domain
  • helpbusinesses: @scoblitz thank you for your tweets. I’m just seeing them. Will check out google apps
  • curdbee: @PotatoPro if you need an invoicing app with multiple currencies in same account, give a try on CurdBee – http://curdbee.com
  • pmohara: @nrohrbach Haven’t been through a tax season w/them, but I know their integrations (ie Outright.com & maybe IACEZ) help w/that.
  • VirtualPBXRevs: RT @vpbx: #sbbuzz Q1: Here’s a monkey-wrench. How much less $ would it take for the PC folks to switch over?: #sbbuzz Q1: Here’s a monk..
  • VirtualPBXRevs: RT @vpbx: #sbbuzz Q2: Few problems with Mac support. Genius Bar helped with my issues nicely, too. Dell, otoh, was as spotty experience. ..
  • VirtualPBXRevs: RT @vpbx: #sbbuzz Q2: Microsoft. Some good exp’s. Some very bad. We’ve had 4+ hour conf calls with no resolution. #sbbuzz: #sbbuzz Q2: Mi..
  • VirtualPBXRevs: RT @vpbx: #sbbuzz Q3: iPhones. And lots of ’em over here.: #sbbuzz Q3: iPhones. And lots of ’em over here.
  • lindadessau: RT @lindadessau: @bradfordshimp But if I’m already accessing my branded email from my Gmail account, is it worth switching?
  • IACEZ: @helpbusinesses I’m sorry- not sure I understand your question.
  • adarowski: @sbbuzz @freshbooks makes tasks that I hate to do totally fun. Invoicing, time tracking, etc. A remarkable app.
  • PotatoPro: @IACEZ Thanks for the insight! Looks interesting. We operate 100% in the cloud, just fighting with a stand alone quickbooks version
  • life_enthusiast: @pmohara Waiting for Outright to have integration with paypal and then I’ll be there.
  • bradfordshimp: @lindadessau I don’t think so. There are some other back end benefits, but that is the main one. I would keep it as is.
  • helpbusinesses: @merylevans Ah did not know that, that make sense texting for deaf
  • merylevans: @helpbusinesses Yep. That’s how I stay in touch with my family. Then the email covers the business aspect.
  • lindadessau: @bradfordshimp I’m all for keeping things simple and leaving things as they are!! Thanks.
  • IACEZ: @pmohara Yep, sure will! 😉
  • bradfordshimp: RT @adarowski: @sbbuzz @freshbooks makes tasks that I hate to do totally fun. Invoicing, time tracking, etc. A remarkable app.
  • helpbusinesses: @merylevans That totally makes awesome sense never thought of that solving communication for something like that

sbbuzz: Q7: Desktop vs. the cloud (web based applications). When should you use what?

  • lindadessau: I love when FB tells me I rick (when I log some work time)
  • bradfordshimp: RT @sbbuzz: Q7: Desktop vs. the cloud (web based applications). When should you use what?
  • lindadessau: RT @lindadessau: I love when FB tells me I rick (when I log some work time) #sbbuzz (LOL, that would be ROCK!!)
  • IACEZ: @PotatoPro You’re welcome! We’re in the cloud too. 🙂 We integrate with Freshbooks, so let me know if you have any other questions!
  • helpbusinesses: Q6: @IACEZ @nrohrbach Did you start using Freshbooks because of cost of software?
  • wiseleo: Q7. My life is in the cloud. I can rebuild my PC at any moment and get all my data instantly.
  • chelpixie: Q6 one of the best parts about Freshbooks is tracking my hours from my Dashboard widget. Makes it very easy for me.
  • bradfordshimp: Q7 – I spend more and more time in the cloud. Not just cloud nine either.
  • helpbusinesses: @merylevans Technology is awesome that way
  • helpbusinesses: Q6: A lot of users seem to like this freshbook over quickbooks, I’m surprised. WOW.
  • life_enthusiast: @chelpixie Fave part abt @Freshbooks (besides time transfer fr Basecamp) is automatic marking of invoices paid 4 me.
  • life_enthusiast: @helpbusinesses I’ve never tried Quickbooks. Too expensive, not willing to pay for it each year.
  • sbbuzz: Hmm, guess I need to speak LOUDER: Q7: Desktop vs. the cloud (web based applications). When should you use what?
  • scoblitz: @lindadessau rick-roll or rock-roll – works either way
  • salbright: @helpbusinesses me too
  • IACEZ: @helpbusinesses Oh, gotcha- the price was right, but ease of use was a very big factor. And their support team rocks!
  • lindadessau: @scoblitz It’s still rick and roll to me!
  • helpbusinesses: @life_enthusiast You don’t have to buy updates every year. I recommend 2/3 yrs to my clients.
  • merylevans: @life_enthusiast No one says you must upgrade QB every year. I prefer one flat fee for software to paying monthly on end.
  • helpbusinesses: @life_enthusiast I started using quickbooks when FB was not around so. Maybe thats why I like it.
  • nrohrbach: Q7: I like clouds, but always make sure I’m comfortable with their backup options both on their end and mine
  • pmohara: RT @sbbuzz Hmm, guess I need to speak LOUDER: Q7: Desktop vs. the cloud (web based applications). When should you use what?
  • lindadessau: @sbbuzz Q7 Moving more & more to web-based applications & loving it! Experimenting this week w/creating all new docs in Google Docs
  • life_enthusiast: @merylevans @helpbusiness I didn’t know that…but still sticking with Freshbooks because it imports time from Basecamp.
  • chelpixie: RT @sbbuzz since it’s not showing up in twitterchat: Q7: Desktop vs. the cloud (web based applications). When should you use what?
  • helpbusinesses: @IACEZ Good to know TY
  • chelpixie: Q7 I can’t seem to use desktop apps anymore. Definitely a cloud person, access from anywhere on any computer FTW.
  • helpbusinesses: @salbright @helpbusinesses me too #sbbuzz <glad I’m not alone on that one LOL>
  • IACEZ: @helpbusinesses YW! 🙂
  • scoblitz: @pmohara Q7: I am almost entirely web based at this point. One of the main reasons that the PC/Mac debate is a non-issue for me.
  • life_enthusiast: @sbbuzz It’s the cloud for me on most things. I have a team that works with me, if it’s not in the cloud, they can’t do it.
  • helpbusinesses: Q7: You should use desktop apps when you have a PC. Keeps them from breaking down & getting viruses
  • mcolacurcio: 90% web-based for me. Still use MS Word. Not sure that I’ll ever be able to fully separate from the Office Suite
  • nrohrbach: @chelpixie and I love tracking hours from my @freshbooks iphone app 🙂
  • helpbusinesses: @scoblitz That’s impressive you are all web based apps what do you use? I think it does matter on your computer don’t u?
  • life_enthusiast: @mcolacurcio Oh yeah, I’m totally desktop on document/presentation creation. Also, on e-mail … for now.
  • IACEZ: @mcolacurcio Same here! 🙂
  • life_enthusiast: If I go completely into online apps all the way around, then I can get netbook, which is WAY cheaper.
  • helpbusinesses: Q7: I personally use whatever based on what I am doing. My Mac can handle anything.
  • pmohara: #sbbuzz Q7 agree – Office apps and Tweetdeck are my only desktops. Everything else is in the cloud and proud. 🙂
  • scoblitz: @pmohara I still do a lot of data manipulation work in MS Access – that’s the one Office App I still use regularly

sbbuzz: Q8 might be a bad night to ask this, but Twitter vs Facebook vs LinkedIn?

  • salbright: Thanks all, the QB vs FB was good info, still not convinced on IPhone vs BB
  • zebugroup: Except for OpenOffice, we are mostly web-based
  • bradfordshimp: Mostly in the cloud. Need better doc, spreadsheet, etc. options in the cloud. Function is fine, but form needs more work.
  • perfectquarters: Q7: A lot of applications for real estate are web based so I guess I’m mainly web based. Except for MS office stuff and accounting
  • bradfordshimp: RT @sbbuzz: Q8 might be a bad night to ask this, but Twitter vs Facebook vs LinkedIn?
  • scoblitz: @helpbusinesses breaking down? I don’t understand. I don’t have any issues with web apps on my PC.
  • life_enthusiast: @lindadessau I just find I can make things “prettier” with office apps than I can w/ google docs
  • perfectquarters: Q6: I use quickbooks btw. sorry I’m just getting back in the game. Twitter is slow.
  • chelpixie: RT Q8 might be a bad night to ask this, but Twitter vs Facebook vs LinkedIn?
  • wvpmc: @bradfordshimp use all – for different purposes
  • lindadessau: Q8 Facebook just for personal but hardly ever get in there. I like LinkedIn Q&As for networking but hardly ever get in there, either
  • bradfordshimp: Q8 – Twitter, still. Trying to up my LinkedIn game.
  • life_enthusiast: @sbbuzz um All three?!! I use all three, but really depends on biz objectives and market.
  • scoblitz: @sbbuzz Q8: Twitter for sure, at least in terms of value of interaction and usefulness.
  • cspenn: @chelpixie yes. Hammer or screwdriver or saw? Same question. Right tool for the right job.
  • helpbusinesses: @scoblitz All my PC clients have virus issues so they don’t like to be on internet for that reason.
  • IACEZ: #sbbuzz Q8- I use all three for three different purposes. Twitter is a place to chat with people. FB is a place to post company info…
  • bradfordshimp: Form follows function. Most cloud apps have the function down, some need work on the form.
  • chelpixie: RT @cspenn: @chelpixie yes. Hammer or screwdriver or saw? Same question. Right tool for the right job.
  • IACEZ: #sbbuzz Q8- And I use LinkedIn to connect with other biz people- like I do on Twitter- but in a different way… 🙂
  • helpbusinesses: what is Q8? did not see it.
  • lindadessau: @life_enthusiast True enough that GDocs aren’t always as pretty, but they’re perfect for writing for the web http://snipr.com/mbzap
  • chelpixie: Q8 Don’t really know how to answer that one since they are used for different things. (Ninja has a good answer though!)
  • pmohara: #sbbuzz Q8 Twitter definitely been the best outreach for us (like this chat!). Do have Facebook and Linked accounts, too.
  • bradfordshimp: RT @scoblitz: @sbbuzz Q8: Twitter for sure, at least in terms of value of interaction and usefulness.
  • lindadessau: RT @life_enthusiast: @sbbuzz All three?!! I use all three, but really depends on biz objectives and market. #sbbuzz (says the Queen of SM)
  • BarbaraDuke: RT @bradfordshimp: RT @sbbuzz: Q8 might be a bad night to ask this, but Twitter vs Facebook vs LinkedIn?
  • vpbx: #sbbuzz Q8: Our company utilizes all three. Most used & useful in order: Twitter, LinkedIn, Facebook. YMMV.
  • cspenn: Q8 Hammer or screwdriver or saw? Same question. Right tool for the right job.
  • scoblitz: @helpbusinesses How unfortunate – I can’t imagine what they must be doing while online to be so vulnerable.
  • nrohrbach: Twitter all the way. Facebook’s annoying as all getout, and still learning the ropes of LinkedIN
  • chelpixie: @nrohrbach I ran away from my iPhone. 🙂
  • life_enthusiast: @scoblitz @helpbusinesses a lot of pc users don’t research before downloading…reputable apps rarely hv viruses.

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Filed under small business, summary, tools

Bookkeeping, shopping carts, and websites (and Twitter difficulties!) : Summary from June 2, 2009

Before Twitter’s API decided to choke, this week’s chat had a good discussion on bookkeeping, what others use for shopping cart options, how you chose your website designer and social media policies.

I think I speak for everyone who participated when I say: Twitter we are NOT impressed! Hopefully they can fix the API issues, but in the meantime, check out the good solutions provided by sbbuzz chat community members.

Want to participate or have a small business question that other small biz owners can help with? Here’s how you can join us next week!

  • Next buzz-up is Tuesday, June 9th from 8:00 PM – 10:00 PM Eastern Time. Join us – We’re here to facilitate the conversation between small business owners.
  • Know small businesses that need help? Let them know when this chat happens, help them get started on Twitter and let’s talk!
  • Instructions for participating are at http://sbbuzz.biz/instructions
  • Below is a summary of the most recent discussion. To see the full conversation, go to: http://bit.ly/aMzed

sbbuzz: OK – lets get this party started. Q1 from @bizrighter What are small business owners major pain points? #sbbuzz

  • bradfordshimp: Q1 – A major pain point for a small biz is cash flow – making sure there is enough of it coming in and not too much going out. #sbbuzz
  • GeriRosman: #sbbuzz Health care. If you’re a solo, you’re essentially up the creek with only a very expensive paddle!!
  • sophware: +1 Health Care (@gerirosman) It helped push my last business into selling and worries me about any future ventures. #sbbuzz
  • scoblitz: @sbbuzz Q1 Communicating and coordinating with clients and teams – keeping everyone on same page. #sbbuzz
  • eproulx: #sbbuzz Major pain point for me is realizing that people who work with and for me don’t share same passion for mission that I do.
  • nyproperty4sale: Q1: I have a lot of small business calling me about their cash flow problems and much of it was created by them. Sad to say. #sbbuzz
  • rzazueta: #sbbuzz Q1: Getting the most done with the least resources – most small businesses run lean.
  • nyproperty4sale: Q1: I think it is very important for small businesses to become more financial literate & learn not to spend all they make. #sbbuzz
  • nyproperty4sale: Q1: I believe once small business learn the importance of banking relationships they will be much better off. #sbbuzz
  • wvpmc: My personal consern is that sm biz in a hurry to save $ earlier this year made cuts that will penalize them on uptick #sbbuzz
  • qbguy: @sbbuzz A major pain point I see is in keeping good books. Many businesses fly blind + have no idea how they are doing financially #sbbuzz
  • leoraw: #sbbuzz Q1 small biz pain point – since I do work for small biz, many of them don’t like marketing, They like doing what they are good at.
  • desireescales: Q1: Pain point for sm biz: Juggling too many balls in the air at once. Not having enough staff to delegate. #sbbuzz
  • pmohara: Q1 – pain point for this biz owner: moderating a twitter chat when twitter goes wonky :/ #sbbuzz

sbbuzz: Q2 Do you do your own bookkeeping? What do you use track it? #sbbuzz

  • desireescales: Q2: I do my own books on a day to day but have a professional take care of taxes. I always want to know our financial picture. #sbbuzz
  • bradfordshimp: Q2 – I do my own books. I use Quickbooks. #sbbuzz
  • rzazueta: #sbbuzz Q2: Yes, I regret to say we do (@qbguy ‘s point is well taken with me) – we use Quickbooks.
  • scoblitz: @DesireeScales excellent point – and a delay or blip in any one project can ripple across the rest #sbbuzz
  • desireescales: Q2: Quickbooks is my friend and has been since we opened our doors. #sbbuzz
  • helpbusinesses: Q2: Quickbook is the best for any business. #sbbuzz
  • leoraw: #sbbuzz Q2 I do my own books (with Excel!). My husband does the taxes.
  • wiseleo: Q2 Microsoft Office Accounting (but I am biased due to being an Outlook expert and supporting some CRM integration products) #sbbuzz
  • deneki: Q2: We have a mostly FT in-house accountant and we use Quickbooks. #sbbuzz
  • scoblitz: @sbbuzz Q2 I use @cashboard for invoicing / still looking at @outright for expenses #sbbuzz
  • helpbusinesses: Q2: if you don’t have the time use a VA or bookkeep to the the task. Need more advance use an accountant #sbbuzz
  • deniseoberry: Q2 Quickbooks is used by a lot of small biz. Lots of new competitors (saas) like freshbooks.com hopping on the bandwagon. #sbbuzz
  • helpbusinesses: Q2: the most important thing is that small businesses should understand their books & cash flow most really do not & that’s reckless #sbbuzz
  • helpbusinesses: Q2: Financial literarcy is about responsibility to you, your company, employees and family. Anyone who relies on that money #sbbuzz

sbbuzz: Q3 What do you use for online selling/shopping cart? Custom built or online service? #sbbuzz

  • desireescales: Q3: We don’t have a cart of our own, but we build our ecommerce sites with @magento Great platform! #sbbuzz
  • rzazueta: #sbbuzz Q3: Been so miserable with every option – Magento, OSCommerce, Zen Cart, Virtuemart… I’m building my own.
  • joemagennis: Q3 I have only worked with custom shopping cart so that we could stay flexible and accommodate specific business rules esp. backend #sbbuzz
  • bradfordshimp: Q3 Paypal #sbbuzz
  • Timberry: Q3 we had homebrew in ColdFusion for 10 years beginning in 1998, switched to netsuite last year. #sbbuzz
  • wiseleo: Q3 I manually make Paypal buttons when getting paid for services. Not efficient, but works. 🙂 Also use Paypal integration in soft. #sbbuzz
  • scoblitz: @sbbuzz Q3 We’ve implemented some Drupal/Ubercart solutions. I also have a client doing well with CafePress for branded logo items. #sbbuzz
  • helpbusinesses: Q3: I have my customer use custom built by our tech team. #sbbuzz
  • Timberry: Q3 although netsuite notwithstanding, we still manage the cart to interface with netsuite, in cold fusion #sbbuzz
  • LogicommInc: Q3: We us a hybrid in-house build combined with the checkout functionality offered by our PSA System #sbbuzz
  • rzazueta: @desireescales @magento would be good if they would stop friggin’ changing the backend code and if they made it more flexible. #sbbuzz
  • rzazueta: #sbbuzz @magento ‘s template system is a bloody nightmare if you want to do anything other than the out of box stuff.

sbbuzz: Q4 from @razueta How did the folks here go about getting their web sites? Who did they hire and why? Or did they DIY it? #sbbuzz

  • wiseleo: Q4 Most websites are built by web designers and that’s a mistake. It’ll be too promotion if I explain why in public. #sbbuzz
  • bradfordshimp: Q4 – Been DIYing sites for years, with the help of Homestead, Frontpage, and now WordPress. Have avoided out and out coding. #sbbuzz
  • helpbusinesses: Q4: I find people who don’t know much about websites to hirer the wrong person to do their site & it ends in tradegy #sbbuzz
  • Timberry: Q4 we did it so long ago it doesn’t apply … big team thing, cold fusion, big bucks … but lately we’re doing a lot with wordpress #sbbuzz
  • helpbusinesses: Q4: At least that has been the cases that walk thru out door. The DIY site are easy to fix and upgrade no money lost just time. #sbbuzz
  • helpbusinesses: Q4: Sml Biz considering to hirer web developers should make sure the have all the content ready. Get s finish date & have some idea #sbbuzz
  • virtuallyideal1: Like anything else you should talk to a number of people when looking for someone to do your site. SEE THEIR WORK. #sbbuzz
  • mattharrell: Q4: It also depends on what space your in. There are hundreds of tools out there to help you DIY and then some. C/O Shopfiy.com #sbbuzz
  • vpbx: #sbbuzz Q4;Good designers/devs will attempt to understand & help build your biz. If not go elsewhere.
  • desireescales: Sm biz owners need to know 1. Their audience 2. Their message 3. What their differentiators are before embarking on a new site. #sbbuzz

sbbuzz: Q5 Do you have a “social media policy” for your staff? What is in it? #sbbuzz

  • desireescales: Q5: Our policy is to jump in and use it as much as possible to tell our story and help others. #sbbuzz
  • helpbusinesses: Q5: We have one account at ea social media site to handle the company image with a designated team working these great tools #sbbuzz
  • bradfordshimp: @sbbuzz Q5 – My only social media policy is don’t tweet during family time – a rule I break every Tuesday night #sbbuzz
  • helpbusinesses: Q5: I think a part of small business owner failure with social media is they don’t plan their use of it correctly #sbbuzz
  • virtuallyideal1: Q5:These are my rules. Don’t say anything online that you don’t want everyone to know or say something I wouldn’t say face to face. #sbbuzz

sbbuzz: For Q5 – Is there any guidance/directives you give your staff for using socmed? Either professionally or personally? #sbbuzz

  • peterhalim: #sbbuzz Q5: Don’t waste too much time at one social media. Alternate, in between and only use during idle time.
  • helpbusinesses: Q5: The policy for the social media team is clear. B helpful, build relationships, learn about ppl & they’ll use our services #sbbuzz
  • mattharrell: Q5: Social media policies should be to follow the plan! And if you don’t have one, you need to spend time to create one. #sbbuzz
  • peterhalim: #sbbuzz Q5: Use it wisely, know before hand that the whole world is watching you. Be content conscious be respectful to others.
  • vpbx: #sbbuzz Q5: Research. Plan. Then start out small with a couple of SM outlets. Let your results dictate how to move forward.
  • desireescales: I think that owners should use SM and not depend on their staff. People are impressed that the owner isn’t hiding behind a staff. #sbbuzz

Twitter had some major technical difficulties, not all questions got a fair shot so below is the last question that got some responses. Gotta fix that darn bird, Twitter.

sbbuzz: We seem to be down to a core group here. So Q8 for the diehards – give us your best new twitter relationship story. #sbbuzz

  • helpbusinesses: Q8: Wow we sign confindential agreements so all I can say is… #sbbuzz
  • joemagennis: Q8 .. all these #sbbuzz chat dudes getting together to do a podcast! http://bit.ly/cFctr (expand) & this podcast too http://bit.ly/o24G8 (expand)
  • helpbusinesses: Q8: Is it’s one relationship at a time to provide the education need 4 the sml biz to succeed at what they are doing to reach goals #sbbuzz
  • wiseleo: Q8 – That is too many… The very best relationships simply can’t be disclosed yet, but this going to have global impact. 🙂 #sbbuzz
  • rzazueta: #sbbuzz Q8: Actually, this group showed me the REAL power of Twitter – building relationships and learning from others.
  • sbbuzz: more on Q8 – helping @DesireeScales pitch @Oprah by fishing for stories of great relationships that started on Twitter. #sbbuzz
  • Timberry: Q8 not exactly a direct answer, but clicking on URLs suggested by tweeple I follow (including you)has led to countless blog posts. #sbbuzz
  • wiseleo: Q8. Fine… we are in initial stages of discussing a Twitter project with United Nations. Big enough 😉 #sbbuzz
  • scoblitz: @sbbuzz Q8 So many great connections made here, getting involved in this group has been great. #sbbuzz
  • rzazueta: #sbbuzz Q8: I’ve been meeting folks on Twitter who needed me to clean their servers of a nasty virus. It’s worked out well for me and them.
  • wiseleo: Q8 And yeah, they reached out first… 🙂 – write good articles people, you never know who will read them. #sbbuzz
  • helpbusinesses: Q8: I do want to say out of all the soc network twitter has been the best for our business. On a personal level I found grt8 friends #sbbuzz
  • sophware: q8 twitter woke me up to the fact that Providence is plugged in. it’s renewed my relationship with my city. #sbbuzz

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Filed under small business, summary, tools

Podcasting, blogs and business tasks online: Summary from May 5, 2009

sbbuzz: Jumping right in with Q1: Are you doing your business banking online? Why or why not? #sbbuzz

  • fsphotography: Q1: Yes, I do. So easy to manage my accounts and it’s free!#sbbuzz
  • Timberry: Q1: We’re using several local banks but using almost all of the online facilities they make available. #sbbuzz
  • bradfordshimp: Q1 – The local bank we use has online services, but they are not as easy to use as they should be, so no, not for business. #sbbuzz
  • jonedm@sbbuzz Q1: Yes, online as much as possible, including PayPal. 24/7 access and free. #sbbuzz
  • scoblitz@sbbuzz I do – very convenient, electronic data rocks, and being green is nice as well. #sbbuzz
  • deneki: Q1: We use a community bank and all of their online services. #sbbuzz
  • dawnriversbaker: Q1: Don’t they advise small biz owners to develop relationships w/their bankers? Can you do that & still use online svcs? #sbbuzz
  • pmohara: Q1: We do all banking online – bookkeeping, bill paying, invoicing. SOOO much easier to keep track of. Paper just stacks & glares. #sbbuzz
  • Whistletree: We use online banking, more convenient and both partners can view transactions. #sbbuzz
  • KlehmerCSC: Q1 We use community banks and some of their online services! We like te meet our bankers one on one to build a personal relationship #sbbuzz
  • toddeury@sbbuzz – Banking online? YES! Easier to track funds, bills, payments. Faster and easier than the old check-book.(Blah!) #sbbuzz
  • bradfordshimp: I still have to drive to the bank twice a week because we get paid primarily with checks. #sbbuzz
  • jonfollett#sbbuzz Q1: We’re using online bill pay from our bank. Occasionally get paid using PayPal, but mostly by check.
  • SvyATL: Q1 4 Personal banking, convenience and ability to monitor transactions for safety reasons. Too much identity fraud out there.#sbbuzz #sbbuzz

 

sbbuzz: Q2 What other business tasks have you taken online and why? Time savers, cost savers, environment savers? #sbbuzz

  • bradfordshimp: Q2 – Our CRM, Accounting, and Document Sharing are all done online now. #sbbuzz
  • rongraham1@sbbuzz, on Q2: most of the rest of our tasks are computer-based, and our online presence is more important to us than it looks. LOL #sbbuzz
  • imaginestudios: Q2-bill paying & just about everything else. Time & money saving, easier to communicate with vendors & clients, faster than mail #sbbuzz
  • deneki: Q2: Everything! CRM, accounting, doc sharing, payment processing, others. Our company doesn’t own a server. #sbbuzz
  • scoblitz@sbbuzz Q2 As many as possible really. CRM, time tracking and invoicing are the biggies. #sbbuzz
  • jonfollett#sbbuzz Q2: We’re using Web-based systems for CRM, project management, and marketing as well as numerous communication tools.
  • Timberry: Q2 online is pervasive throughout the business. Accounting, CRM, file sharing, code snippets, scheduling, some meetings too #sbbuzz
  • bradfordshimp: Also have been building a business completely online with@nrohrbach – all collaboration done via Twitter, Skype, Google, Basecamp#sbbuzz
  • fsphotography: Q2: For my business, I use a lot of share folders online for pictures. Also, I manage all my contact online. #sbbuzz
  • bradfordshimp@Timberry Very good idea on the PDFs. Paper trail has been one reason our office hasn’t fully converted online. #sbbuzz
  • pmohara#sbbuzz Q2 we do it all online- collaboration, purchasing, scheduling, communicating, even gift buying.
  • mattharrell: Q2, same as everyone else. Google Docs, Salesforce, etc. Did you hear that the city of NY is using Google Docs? #sbbuzz
  • chelpixie: Q1 and Q2 Yes, banking online and I do everything online, it’s part of being digital and freelancing now. #sbbuzz
  • chelpixie: Q2 billing, invoicing, communication, CRM, time tracking. It saves me time and money to communicate with clients via digital world #sbbuzz

 

sbbuzz: Q3 from @bradfordshimp: Do you blog and how do you use it for your business? #sbbuzz

  • imaginestudios: Q3: I post monthly newsletters on blog to reach a broader audience & show them what they can get every month. Plus articles, etc. #sbbuzz
  • chelpixie: Q3 I do blog, I try to use it to answer people’s questions, share social media thoughts and share things that are helpful to others #sbbuzz
  • jonfollett#sbbuzz Q3: Been micro-blogging with Tumblr. Also writing articles for industry publications to boost visability and establish expertise.
  • rongraham1@sbbuzz, on Q3 – I blog personally, and have done for five years. But now the customers I serve want to start in, and I’ll help. #sbbuzz
  • pmohara#sbbuzz Q3: We do lot of blogging. Most popular series is “Our Users Are So Smart” showcasing ideas from our user forums.
  • Timberry: Q3 yes, 1400 posts in 24 months, I love it, I’d like to think it relates to business fairly easily. Maybe just rationalizing. #sbbuzz
  • fsphotography: Q3: Blogging it’s time consuming and when you start you can’t stop or you lost all readers. Maybe, one day, I will do a photoblog… #sbbuzz
  • miawv: Q3 Yes! The blog is mostly for tips/resources for our customers, including interviews of small business owners for lessons learned. #sbbuzz
  • scoblitz@sbbuzz Q3 I blog for Web Worker Daily which is great visibility for me. I am working on adding a blog into our biz site now. #sbbuzz
  • deneki: Q3: Been blogging daily since December. Great way to stay ‘top of mind’ with prospects, partners and customers. #sbbuzz
  • desireescales: I blog weekly and podcast as well. Blogging and my website have been the heart of all my marketing efforts for over 8 years. #sbbuzz
  • bradfordshimp: I think blogging regularly really helps you to become much better at what you do. #sbbuzz
  • SteveStrauss: Blogging is better for my SEO than almost anything else I do#sbbuzz
  • dawnriversbaker: Q3: I’m a content provider so blogging IS my business – or part of it, at least. #sbbuzz
  • miawv: Q3 My personal blog is mostly about marketing topics that interest me, and I keep a public diary of my online marketing quests. #sbbuzz
  • bradfordshimp: I think every business owner should be able to write something at least once a week that will be useful to his or her target market. #sbbuzz

 

sbbuzz: Q4 from @ToddEury: How do I get my podcast out to MORE people without spamming? #sbbuzz

  • imaginestudios@sbbuzz @ToddEury Q4: Follow @barefoot_exec. She’s like the queen of podcasts & could give you some tips. #sbbuzz
  • chelpixie: Q4 find people who talk about your niche and follow them on Twitter, create a page on Facebook and invite people to check it out #sbbuzz
  • bradfordshimp: Q4 – Reframe that – how do you get more people in to your podcast. Make it inviting and engaging, attractive. #sbbuzz
  • chelpixie: Q4 talk to the people who want to know about your podcast subject, get to know who they are and invite them to listen #sbbuzz
  • fsphotography: Q4: Use iTunes #sbbuzz #sbbuzz
  • imaginestudios: Q4 Join groups on Facebook in your podcast subject area that allow you to post “ads” on their walls, discussions, etc. #sbbuzz
  • bradfordshimp: Q4 – Interview some people with big followings and do a good job, they will send listeners. #sbbuzz
  • dawnriversbaker: Q4: For that matter, podcasting is still pretty much in the early adopter phase and hasn’t yet gone mainstream, believe it or not. #sbbuzz
  • rongraham1@sbbuzz, on Q4 – I actually gave up on podcasting after four tries because I wasn’t sure how to gain an audience. #sbbuzz
  • desireescales: Q4: Todd, your audience is very niche. I don’t know if pharmacists r out there online listening 2 podcasts. Don’t b discouraged. #sbbuzz

 

sbbuzz: Q5 Do you provide any products/services in multiple languages? What tools do you use to maintain it? #sbbuzz

  • imaginestudios: Q5: None yet, but thinking of having one of our books translated into Spanish. Would need to outsource! #sbbuzz
  • fsphotography: Q5: I offer my services in English and I French but it will be to hard to maintain to system online so I just do it in English #sbbuzz
  • mattharrell: Q5: We are hoping to break into Europe with MemberHub.com. Technology is making it easier to internationalize for software. #sbbuzz
  • desireescales: Q5: We’ve done several translated websites, blogs and podcasts. Spanish is number one language. I know, no surprise there. #sbbuzz
  • bradfordshimp: Q5 – I have a hard enough time with English – perhaps someday I will write a book that will be translated, but other than that… #sbbuzz
  • pmohara#sbbuzz Q5: we’ve thought about translating FAQs to other languages – but upkeep in English is already a challenge.
  • Timberry: Q5 we support Spanish and would like to support six languages at least … very hard to do because our product is content heavy #sbbuzz

 

sbbuzz: Q6 What online tools are you using for hiring? Job boards? Do you pre-screen them in Google & social media? #sbbuzz

  • SteveStrauss: nothing beats craigslist for online hiring in my book #sbbuzz
  • desireescales: Q6: We’re fortunate enough that talent comes to us. We used to use Craigslist, but its received such a bad rap these days…sigh…#sbbuzz
  • bradfordshimp: Here is some personality testing for hiring – http://bit.ly/17ryq2(expand#sbbuzz
  • mcolacurcio: Joined late. Q6 – We’ve had a lot of success with LinkedIn. Also use AJAX local forums for dev hires. #sbbuzz
  • Timberry: Re Q6 we’ve had good luck with Craigs list and more recently LinkedIn#sbbuzz
  • bradfordshimp: On the personality testing link – that is an idea from The Ultimate Sales Machine on hiring superstars, interesting ideas #sbbuzz
  • GetAMC: Q6: ive had NO luck w/ Craigslist- but I’m convinced it matters whr U R. Our west coast offices have had a lot of luck w/ it. #sbbuzz

 

sbbuzz: Q7 from @mcolacurcio: Who are your favorite small biz bloggers?#sbbuzz

 

sbbuzz: Q7+ Along the same lines, what are your favorite small business podcasts /shows? #sbbuzz

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