Tag Archives: community

Show Your Customers Some Love! Chat summary from May 4, 2010.

We chatted about Customer Relationships. How do you show your customer love?

  • We’re on every Tuesday from 8-9 pm EST.  The next chat will be held on March 30, 2010.
  • You can read the instructions on how to participate here: http://sbbuzz.biz/instructions
  • Invite others to join in, help them get started.  We started this chat to facilitate conversation between small biz owners.
sbbuzz: Welcome to #sbbuzz, a Tweetchat for the next hour of small biz talking technology on Twitter. Join us! http://sbbuzz.biz/instructions
sbbuzz: Rules: 1)NO pitching till end 2)Be nice 3)Stay ON TOPIC! 4)Send ?s for group to me w/o hashtag 5)Use #sbbuzz in all messages 6)Have fun!
sbbuzz: Start off w/an INTRO: 1 message about you and your business and whatever else we need to know. #sbbuzz
bradfordshimp: Howdy y’all – I am a small biz blogger and I also help small biz create their own blogs. Looking fwd to the chat! #sbbuzz
mikestenger: Hey everyone! I’m Mike & I do social media consulting for companies & small biz. How about u? #sbbuzz
lindadessau: I help coaches & other small biz owners write masterful content for newsletters, blogs, etc. http://snipr.com/t1pw5 (Intro for #sbbuzz)
ginabee: Good evening buzz friends! Gina w/ WriteyTidy joining the group. I create written content for the web. Glad to be here tonight! #sbbuzz
selahsynergy: @sbbuzz Susan here from Selah Synergy, Strategic Innovation Partner to Small Business. Nice to be with you tonight. #sbbuzz
urbanamulets: Deandra, developing a new small business, artsy handcrafted jewelry. #sbbuzz
pmohara: Hello everyone! Pamela here from @batchblue and the host of #sbbuzz. Looking forward to a great discussion of miy favorite topic tonight!
stellel: Christelle here, Customer Experience for @batchblue … where we show the customers love… ❤ #sbbuzz
scoblitz: @sbbuzz Happy Tuesday – Scott, customer experience @batchblue, blogger, music lover, and chief dandelion ignorer. #sbbuzz
jpwint: Hey there! I run a web maketing consultancy in La Verne, CA #sbbuzz
mikestenger: @scoblitz “chief dandelion ignorer” Love that! #sbbuzz
cjservia: Chris Servia, CBCP with Lighthouse Continuity Partners, LLC. We provide business protection services. #sbbuzz
bradfordshimp: @scoblitz To my kids, dandelions are wishes. So my yard is just full of wishes. Isn’t that nice? #sbbuzz
ginabee: @scoblitz At least you noticed that you’re ignoring them! #sbbuzz
stellel: @ginabee hi Gina! See you soon! #sbbuzz
ginabee: @bradfordshimp Yeah, I *wish* the dandelions would go away! #sbbuzz
sbbuzz: Tonight’s topic is customer relationships. Not talking about tools, yet – just goals. Send me ?s you want discussed with the group #sbbuzz
sbbuzz: We’ll use tonight’s chat re: goals for improving customer relationships to shape the discussion agenda for rest of the month. #sbbuzz
rzazueta: Evening #sbbuzz – I’ll be hanging out here for a while to say howdy!
scoblitz: @mikestenger I’m quite dedicated to the task! #sbbuzz
bradfordshimp: @ginabee My neighbor’s yard is dandelion free, so I always feel bad that I have so many. Ah well! #sbbuzz
rzazueta: I’m with VerticalResponse these days – self-service email marketing for small to mid-sized businesses. We rock. #sbbuzz
amyaddventure: When it comes to relationships in business, “care like you mean it”…overheard at #sobcon #sbbuzz #sbbuzz
sbbuzz: Q1 What do you enjoy most about your relationships with your customers? #sbbuzz
ginabee: @bradfordshimp Your neighbor – too much time on his hands? Life’s to short to sweat the d-lions. #sbbuzz
mikestenger: Q1: The fact that they allow me to do what it is I do. They write the checks & I love helping them! #sbbuzz
lindadessau: Q1 One thing I enjoy about working with my customers is that the thing I love doing the most is the thing they hate doing the most. #sbbuzz
JodyPadarCPA: Their success #sbbuzz
cjservia: #sbbuzz Q1 – Personalization. One on one time resulting in the feeling I’ve helped someone.
rzazueta: Q1: I *LOVE* working with small businesses because they are BRIMMING with ideas and excitement. Best part of my job. #sbbuzz
pmohara: @bradfordshimp My 5yo told me w/every dandelion she wishes a princess would come to our house. Anyone have a princess costume? #sbbuzz
selahsynergy: @sbbuzz Q1 to quote Mother Teresa “I served and I saw that all service is joy”…JOY to help them succeed! #sbbuzz
amyaddventure: Q1. Their problems are our opportunities and assisting them is what we’re passionate about. #sbbuzz
rzazueta: Q1: These days, I get to help innovative companies do really cool development. Geek heaven. #sbbuzz
lindadessau: Q1 Another thing I enjoy about my customers is that most are coaches and so we have a common viewpoint plus they’re NICE people!! #sbbuzz
mriggen: @sbbuzz Hi guys, Michelle from @batchblue joining a bit late. Q1: I love pretty much everything about our customers. I’m smitten! #sbbuzz
ginabee: Q1 – That they respect my talent, abilities & time. Nice to be treated like a professional! #sbbuzz
pmohara: Q1 What I love most about our customers is hearing their stories. They are doing such amazing things. It’s really inspiring. #sbbuzz
selahsynergy: @rzazueta So true! Isn’t it awesome to observe the genius of entrepreneurs? #sbbuzz
bradfordshimp: Q1 – I love that my customers want to improve their businesses. #sbbuzz
scoblitz: @sbbuzz Q1) I love how passionate our customers are about their work – it’s contagious! I also love when I can learn from them. #sbbuzz
lindadessau: @ginabee Nice, yes, one of the qualities of my “ideal client” is that they value me and my work – so important to feel that. #sbbuzz
mikestenger: Q1: The enjoyment of helping them reach their desired result. That’s TRUE satisfaction #sbbuzz
amyaddventure: Q1.Our Customers are authentic,hard-working,dedicated folks who R pursuing their passion in their own way.They’re inspiring. #sbbuzz #sbbuzz
mriggen: @sbbuzz Q1 I think especially helping folks figure out how tech can help them succeed. They’re doing such awesome stuff out there. #sbbuzz
rzazueta: @selahsynergy It is. I love the creative spirit and the can-do attitude that comes with. It’s infectious. #sbbuzz
ginabee: @lindadessau Amen. Appreciation is often as good as $. #sbbuzz
jpwint: Q1 The mutual respect and desire to acheive a common goal. #sbbuzz
mriggen: @amyaddventure @selahsynergy @rzazueta Agree whole-heartedly! We thinks small biz folks are super heroes, truly. #sbbuzz
sbbuzz: Q2 What is most challenging about keeping good relationships with your customers? #sbbuzz
amyaddventure: @mriggen I like that, super heroes. Totally! #sbbuzz #sbbuzz
lindadessau: @ginabee Yeah, but money’s good, too 🙂 Makes it much easier to keep showing up. #sbbuzz
selahsynergy: @pmohara I agree. Small biz is full of amazing, creative and inspiring people. U don’t have a pulse if u can’t catch the spirit #sbbuzz
ginabee: Q2 – Communication. Communication. And don’t forget communication. #sbbuzz
bradfordshimp: Q2 – I think it is challenging when customers don’t communicate the same way you do – ie. phone vs. email / text vs. twitter #sbbuzz
rzazueta: Q2: For me, it’s always been communicating back. I get so caught up in the work that I sometimes drop off. CRM tools help #sbbuzz
ginabee: @lindadessau Well, I wouldn’t take it in lieu of $ of course, but it’s nice nonetheless. #sbbuzz
amyaddventure: Q2. The increasing demands on our time and resources. It is good but it’s hard until systems are ready to facilitate realtionships #sbbuzz
rzazueta: Q2: I also find that setting future dates to return calls and emails or reminder task lists help me stay on top of things. #sbbuzz
JodyPadarCPA: #sbbuzz sometimes I feel like I let them down. Even when not in my control.
mikestenger: Q2: I think it’s simply being in consistent communication but there are LOTS of tools to help do so #sbbuzz
amyaddventure: @rzazueta yep. I know what you mean #sbbuzz #sbbuzz
lindadessau: Ditto – clarity & communication are key to good relationships – I haven’t always gotten it right but I’ve learned each time. #sbbuzz
mriggen: @amyaddventure http://batchblue.com/super-heroes.html Planning this year’s contest…coming soon! 😉 #sbbuzz
selahsynergy: @sbbuzz Q2 Clarifying expectations and requirements is the necessary evil of the job – getting communication structure in place #sbbuzz
amyaddventure: @mriggen Awesome. Keep me posted! #sbbuzz
rzazueta: @lindadessau Yeah, I’m constantly improving the process. Better now than ever before, but LOTS of room to grow. #sbbuzz
lindadessau: @rzazueta Great! #sbbuzz
mikestenger: Q2: I agree w/@selahsynergy & @lindadessau. Being clear & making sure both sides are on the same page. #sbbuzz
ginabee: Q2 – I tend to worry more than I need to about details & consequently feel I’ve performed poorly when client is actually thrilled. #sbbuzz
pmohara: Q2 #sbbuzz Most challenging is finding the time to just talk to customers (not customer service – just learning their goals & aspirations).
bradfordshimp: I always feel like I am not doing enough. How do you find that out if the customer doesn’t come out and tell you? #sbbuzz
mriggen: @sbbuzz Q2: Tracking conversation in so many places, making sure folks are getting heard. You can’t be everywhere, but you can try! #sbbuzz
bradfordshimp: @ginabee Right there with you! #sbbuzz
jpwint: Q2 Managing expectations. Things change. Sometimes the result desired is not the result delivered. A good relationship must last #sbbuzz
BizMoneySaver: Q2 – Trying to anticipate my customers’ needs to be proactive instead of reactive to better serve them . #sbbuzz #sbbuzz
mikestenger: @bradfordshimp I think it helps to ask questions when you maybe feel uncertain. #sbbuzz
lindadessau: @ginabee That’s happened to me as well. It’s dangerous when I start thinking I can read minds! #sbbuzz
pmohara: @bradfordshimp SO true. And often silence it the real warning bell, but hard to listen for that. #sbbuzz
jpwint: @ginabee I can sympathize. It’s so important to have clear metrics for success #sbbuzz
ginabee: @lindadessau Drawback of being a perfectionist with my clients, I guess… #sbbuzz
JodyPadarCPA: #sbbuzz. How do you transition. Work and still have that intimate relationshp
sbbuzz: Q3 How has social media affected your relationships with your customers? #sbbuzz
ginabee: @jpwint Yeah, it comes back to that simple communication thing. Gotta spell it out so I know I met (or exceeded) expectiation #sbbuzz
selahsynergy: @ginabee Don’t be so hard on yourself – nothing wrong with being committed to delivering customer satisfaction! #sbbuzz
mriggen: @sbbuzz Is it possible to have relationships w/customers without social media? Ha ha ha, I kid. Sort of. #sbbuzz
cjservia: Q3 I feel better able to more broadly provide customers information to help them. #sbbuzz
ginabee: Q3 – They know more about the “real” me than they would in a strictly business setting. Let my hair down & be real. #sbbuzz
mikestenger: Q3: It’s really allowed me to keep more up-to-date with them & to answer quick questions. #sbbuzz
jpwint: Q3 Absolutely. Clients see we are engaged with the community. Not the best lead generation tool for us though. #sbbuzz #socialmedia
lindadessau: Q3 There’s a casual, informal rapport with people I’ve met via Twitter that warms up the relationship before we even talk business. #sbbuzz
bradfordshimp: Q3 – Social media makes it easier to have deeper and wider relationships with customers in many ways. #sbbuzz
rzazueta: Q3: It’s a new line of communication that helps keep your message from being missed. It’s improved my comm. with customers. #sbbuzz
JodyPadarCPA: #sbbuzz filter always on. Don’t know who’s watching. But much more touch points. Good/bad
selahsynergy: @sbbuzz Q3 SM opens new markets for new customers, opens new communication channels with existing customers #sbbuzz
leoraw: Some clients I try to teach to use social media. Newer clients I’ve gotten because of social media. Different situations. #sbbuzz
rzazueta: Q3: But I don;t find it as appropriate for one-to-one communication. For that, nothing beats email or the phone. #sbbuzz.
ginabee: @selahsynergy Never ashamed to do that! I just makes things difficult for me. #sbbuzz
rzazueta: Q3: Having said that, it opens a conversation to everyone who happens to be listening, and that’s where the value is in SM. #sbbuzz
mikestenger: Q3: It’s allowed me to build deeper relationships at a much more rapid level. Lots of communication. #sbbuzz
pmohara: Q3 #sbbuzz Social media has done so much – real time conversations, new insights into people, uhm, meet you fine people. 🙂
ginabee: @bradfordshimp Exactly! Multi-dimensional relationships can be formed thru SM. #sbbuzz
bradfordshimp: @rzazueta I think it provides doors for further communication, like you said, via email or phone or in-person. #sbbuzz
rzazueta: @bradfordshimp Excellent way to put it, I totally agree. #sbbuzz
ginabee: @JodyPadarCPA Because SM is well, social, I don’t say anything that I wouldn’t say in any public forum. Just more natural convos. #sbbuzz
pmohara: Q3 #sbbuzz Back to time issue, quick interactions on Twitter mean I stay in touch w/more folks. But e-mail better for real communications.
mikestenger: @ginabee Good point. We already have conversations, SM is just another place we do so. #sbbuzz
stellel: Twitter is more fun, friendlier… #sbbuzz
sbbuzz: Q4 from @JodyPadarCPA How do you maintain your relationships as you grow? #sbbuzz
BizMoneySaver: Q3: Has helped me share info that can sometimes lead to faster responses and future conversations #sbbuzz
bradfordshimp: Q4 – Great question. One big problem is ignoring customers in search for new ones. #sbbuzz
rzazueta: Q4: There’s the struggle. If you’re growing to the point of hiring, make sure EVERYONE has good customer relationship skills. #sbbuzz
jpwint: Q4 A documented system for maintaining relationships is critical. You cannot rely on your brain. This is a good use of CRM. #sbbuzz
bradfordshimp: Q4 – I would say that you need to put a premium on current customers. Do something every day for them, blog, email, new service, etc #sbbuzz
rzazueta: Q4: I tend to think everyone you hire should be customer facing and be able to represent your company well in person. #sbbuzz
lindadessau: Q4 My earliest clients hold a very special place in my heart. I never forget that they put their trust in me when I was new at this. #sbbuzz
selahsynergy: @sbbuzz Q4 Communications plan in place to match my biz plan. I organize, weed, prune contact lists, nurture by priority. #sbbuzz
scoblitz: @sbbuzz Q4) That’s the million dollar question there. There are only so many hours, only so much time you can spend. #sbbuzz
bradfordshimp: Q4 – Also, always add a future task when you finish one for a customer (with your CRM (Batchbook, for instance)) – Maintain contact. #sbbuzz
pmohara: Q4 #sbbuzz Can be harder to keep same level of personal interaction, so just hire amazing people who are equally awesome and personal.
ginabee: @bradfordshimp Yeah, there’s that “loyalty factor” you can’t turn your back on, even if you’ve moved on to bigger clients. #sbbuzz
BizMoneySaver: Q4: Schedule a set amount of time (1 hr) everyday to work on and improve relationships with customers. Additional training also. #sbbuzz
mriggen: @sbbuzz Am I allowed to say the same thing as @pmohara? #sbbuzz
mikestenger: Q4: Have a plan to keep in consistent contact. Keep track. Hire those w/ur same relationship ideals. #sbbuzz
pmohara: #sbbuzz Hmm, I think I just called myself awesome. I actually hire people MUCH awesomer than me. That is the real secret.
jpwint: @bradfordshimp re: future task. Great recommendation. #sbbuzz
bradfordshimp: @mriggen I try to repackage what she says – makes me look smart. #sbbuzz
bradfordshimp: @jpwint Thanks. You also might want to assign certain days for certain tasks, so they don’t all go on one day. #sbbuzz
mriggen: @bradfordshimp Ah, so that’s your secret to success! Good to know 😉 #sbbuzz
JodyPadarCPA: @pmohara Hard to find in Accountants 😉 #sbbuzz
bradfordshimp: @mriggen Actually, I do that w/ every smart person I know. That IS my secret, now that you mention it!! #sbbuzz
pmohara: @JodyPadarCPA Not for me. 😀 #sbbuzz
mikestenger: Q4: Remember that relationships are ongoing. No “set & forget”. More like “communicate & keep at it”. #sbbuzz
JodyPadarCPA: @CASUDI #sbbuzz so how do you incentivize(pay) that skill?
sbbuzz: Q5 What would you like to learn more about to help you with customer relationships? #sbbuzz
mriggen: @sbbuzz Q5: Where to find awesome summer interns! Let me know if anyone knows anyone 🙂 #sbbuzz
CASUDI: @JodyPadarCPA Make projects /work fun (even accounting)~ organize so there are many wins (accomplishments) your ppl wil do you well #sbbuzz
sbbuzz: @mriggen @bradfordshimp You guys are making me blush. #sbbuzz
selahsynergy: @mriggen Paid or unpaid? Virtual? I am surrounded by college kids. #sbbuzz
ginabee: Q5 – Mind reading! (Ha!) But seriously, I’d like to learn more about how to gauge client expectation & communication style. #sbbuzz
JodyPadarCPA: @mriggen #sbbuzz Try your community college…usually great but talk to professor and have them hand picked. I can find you a chicago one.
bradfordshimp: @sbbuzz That is why you wear the bee mask. #sbbuzz
CASUDI: @sbbuzz Q5: When is it time to cut your losses ~ no longer try & make an employee work (who will never work:-) #sbbuzz
pmohara: @bradfordshimp Yep. If only I could remember to take it off. #sbbuzz
sbbuzz: And now it is what we affectionately call Pitch Time. Please tell us a little about your business. #sbbuzz
BizMoneySaver: Q5: More systems in addition to CRM (i.e. live chats via website, etc) that can help improve customer relationships. #sbbuzz
bradfordshimp: On the topic of customers, Exceptional Service, Exceptional Profit is a great read. Review: http://tinyurl.com/esepreview #sbbuzz
sbbuzz: If you’d like a once-a-week e-mail reminder of #sbbuzz (including the topic) sign up at http://sbbuzz.net #sbbuzz
lindadessau: @ginabee Yes – a good assessment, pre-selection process that helps everyone start on the same page. #sbbuzz
CASUDI: @pmohara So agree ~ build a team of players more talented & accomplished then you are #sbbuzz
cjservia: Solidify disaster plans for your small business. Follow @cjservia to learn more. #sbbuzz
lindadessau: I’m taking a stand for the quality of your content! http://bit.ly/content-creation-manifesto (pitch time on #sbbuzz
CASUDI: @bradfordshimp I’d like to add speed of response ~ quick makes clients/ customers feel important ~ slow the opposite #sbbuzz
bradfordshimp: Read my small biz advice at http://www.allbizanswers.com #sbbuzz
bradfordshimp: @CASUDI Good point. That is something I have been working on, slowly… #sbbuzz
JodyPadarCPA: #sbbuzz I am your friendly customer service based accountant. We do Tax and Payroll and QB consulting http://ow.ly/1H3js
ginabee: I write your web content so you don’t have to! http://www.writeytidy.com (Sorry – I don’t do dandelions!) #sbbuzz
bradfordshimp: If you are interested in blogging for your biz, I can help. Design, coaching, and a course coming soon. #sbbuzz
BizMoneySaver: For dollar stretching & money-saving biz tips tune in to my show on Blogtalkradio, http://www.blogtalkradio.com/stretchingadollar #sbbuzz
pmohara: Pamela here from @batchblue – the social CRM that hosts this chat. Great, great discussion tonight. My favorite topic! #sbbuzz
JodyPadarCPA: @CASUDI But sometime they have not timely requests and are just itchy! How do you balance from your own work needs #sbbuzz
sbbuzz: Thanks to everyone for all the great discussion! We’ll get the #sbbuzz summary posted on the site soon at http://sbbuzz.biz
CASUDI: Designing Success for Start Up companies ~ and having a lot of fun doing it esp. the team building #sbbuzz
mriggen: @sbbuzz I’m Michelle from BatchBlue and I try to put three year-olds to bed during SBBUZZ. #sbbuzz
ginabee: @bradfordshimp Oh, & here’s the “o” I owe you from an earlier “to” instead of “too!” Hate when I do that! #sbbuzz
sbbuzz: #sbbuzz is a small business Twitter chat hosted each Tuesday night by the folks from @batchblue Come again soon!
bradfordshimp: @BizMoneySaver Cool, I am going to check it out. If you do guest posts, that would be a great topic on http://www.allbizanswers.com #sbbuzz
CASUDI: @JodyPadarCPA My clients expect 24/7 response ~ even get back to you later works (always time for that via iphone 🙂 #sbbuzz
bradfordshimp: @ginabee I was feeling an “o” short. #sbbuzz
mikestenger: Social media consulting, minus the self proclaimed expert or guru status? That’s me. http://www.mikestenger.com #sbbuzz
BizMoneySaver: @bradfordshimp Thanks! I love guest posts and will definitely check it out :>) ! #sbbuzz
bradfordshimp: @BizMoneySaver Wonderful, just Tweet me! Working on putting up a formal guest posting page, but not there yet. #sbbuzz

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#SBBuzz-a-thon for Haiti

We’d like your help in planning an #sbbuzz event to help bring some attention and  resources to the small business recovery efforts in Haiti.  While the current Haiti relief efforts are focused on the most immediate survival needs, we’d like to use the ingenuity of the #SBBuzz entrepreneurial crowd to also help with the long term economic recovery efforts.  And what better way to promote economic recovery, than to support our small business brethren?

So after a spontaneous chat about this with the #sbbuzz crowd a few weeks ago, we have come up with the framework for our event.  Here’s the plan:

  • Host a 12 hour #SBBuzz-a-thon Twitter chat on Monday, July 12th, 2010, the 6 Month anniversary of the Haiti earthquake
  • Invite 12 star guests to spend 1 hour each discussing a topic relevant to small business efforts
  • Ask anyone who participates in the #SBBuzz-a-thon chat to donate to one of the charities that we have selected based on their involvement in small business recovery efforts (such as Kiva.org’s partner Esperanza International)
  • Invite 1,000,000 people or so to participate.
  • What else?

If you would like to be involved in helping us plan this event, please contact #sbbuzz queen bee Pamela O’Hara at pohara@batchblue.com for more information.

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We Are Community – Summary from October 27, 2009

A huge thanks goes to Scott Blitstein @scoblitz for handling things when our Queen Bee had a family emergency last week.  Pam wrote a post about the significance of the SBBuzz community coming together over on the BatchBlue blog if you’re interested in the details.

We’re lucky to have a community full of worker bees.  Thanks everyone!

  • We’re on every Tuesday from 8-10 pm EST.  The next chat will be held on November 3rd, 2009!
  • You can read the instructions on how to participate here: http://sbbuzz.biz/instructions
  • Invite others to join in, help them get started.  We started this chat to facilitate conversation between small biz owners.

Here’s the summary from last week:

  • wvpmc: Hi bees- Wendy Van Parys Marketing Communications from CT – looking forward to tonight’s open mike buzz #sbbuzz
  • BlakeGroup: Amy here: I do creative services including graphic design, writing, saying hello to everyone at #sbbuzz
  • nrohrbach: Twitter searches not working too great for me while at a Twitter conference. Irony. Sorry #sbbuzz, consider this a postcard from Hollywood.
  • jonedm: Hi all. David here. We’re a small biz that makea and marketa hands-on educational products. #sbbuzz
  • wvpmc: @jonedm for what target age group(s)? #sbbuzz
  • selahsynergy: Susan here from Selah Synergy looking forward to the chat, learning everyone’s small business expertise. #sbbuzz
  • jonedm: science products, not typing products! 🙂 #sbbuzz
  • scoblitz: Scott from eSeMBe here. Go-to-guy and blogger at myesembe.com. Have we seen our leader bee? #sbbuzz
  • jonedm: @wvpmc First product is geared to the 7-13 age range. #sbbuzz
  • bradfordshimp: @jonedm lol – classic! #sbbuzz
  • bradfordshimp: @scoblitz Hmm, did someone swat the bee? #sbbuzz
  • garyasanchez: I’m Gary. I help businesses innovate to identify marketing opps (strategy) then help to implement marketing programs (tactics). #sbbuzz

scoblitz: OK – I guess open mike means improv – so let’s go with it. Who wants to jump up here first and take some questions? #sbbuzz

scoblitz: @BlakeGroup Great Question – anyone have thoughts on bartering services? #sbbuzz

bradfordshimp: Q: What kind of professional consulting, training, or other education is worth paying for? #sbbuzz

  • nrohrbach: I’ve bartered for high performance truck parts, people ask me how much my mods cost. “2 websites and some t-shirts” #sbbuzz
  • merylevans: @bradfordshimp Good question. I’m actually taking an online class from a writer with more experience than me. Short & not too $. #sbbuzz
  • shipwire: @blakegroup I used to hire interns at a past company. Mark Cuban’s blog just paned how feds tax interns http://bit.ly/3XsOv2 #sbbuzz
  • selahsynergy: @BlakeGroup I have clients who have mixed results with interns, seem harder to manage if your biz is micro, easier in 5+person offic #sbbuzz
  • wvpmc: @scoblitz wondered what your wife does – checked blog link – About Us is the Latin gibberish placeholder – her to-do list? #sbbuzz
  • BlakeGroup: @bradfordshrimp We pay big % of revenue for good tax prep. Had been audited 3 times–not since current acct! #sbbuzz
  • BlakeGroup: @shipwire Mark Cuban’s blog just panned how feds tax interns http://bit.ly/3XsOv2 Absurd!! #sbbuzz
  • shipwire: @bradfordshimp I can’t stand the day long $1000 seminars for SEO, etc. I’ll take personalized and targeted anyday #sbbuzz
  • scoblitz: @wvpmc not really a real blog, more of a storing house for content to be syndicated. We’re launching her new web site this week! #sbbuzz
  • bradfordshimp: @shipwire I think a personal consult from someone who knows what they are doing can make a big difference. #sbbuzz
  • shipwire: @blakegroup absurd blog post or the tax handling? Less of a risk for an SMB; but, I’m sure enterprise have to consider. #sbbuzz
  • merylevans: @shipwire I prefer online classes as I can’t miss anything (unless they use webconferencing). Hard to sit in 20+ min/keynote talks #sbbuzz
  • scoblitz: @bradfordshimp I look at it on case by case. What skills do I need to fill in gaps or prepare for desired project? #sbbuzz
  • shipwire: @merylevans @bradfordshrimp I agree. personalized or online. I’ve even gotten nice tidbits from vendor webinars that are targeted #sbbuzz
  • BlakeGroup: @shipwire Tax liability is absurd for unpaid interns : ) I know so many people who got great jobs b/c they did an internship. #sbbuzz
  • selahsynergy: @BlakeGroup thanks for the info. my son was looking for internships, many are unpaid but we didn’t realize it was illegal #sbbuzz
  • merylevans: As a writer, reading books and online articles can only go so far. Sometimes you need formal class & live teacher to go next level. #sbbuzz
  • scoblitz: @bradfordshimp I get tremendous benefit from time spent with a thoughtful marketing person — every few months if I can. #sbbuzz
  • BlakeGroup: @selahsynergy Blog is via @shipwire — and is excellent info for all biz! #sbbuzz

wvpmc: @scoblitz what are the chief benefits you get from that sitdown? #sbbuzz

 

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